JCPenney is a large apparel and home furnishing retailer offering a wide range of national and private brands. Customer reviews of a specific store location note a mix of experiences. Some visits have been described as a bit chaotic, with the store in the midst of re-order and update, and a neglected bathroom, though there is hope this was due to transition. Many customers report positive shopping experiences, describing the store as well stocked and appreciating that staff do not bother shoppers. The atmosphere is often called great, with helpful and very nice cashiers providing fantastic customer service. Shoppers mention finding good deals, like clearance items, and appreciate the reasonably priced options. After a horrible experience elsewhere, one customer found the staff to be a breath of fresh air, extremely kind, very personable, and genuinely appalled by the prior incident, which helped brighten their mood. Overall, the store is loved by many who hope it will thrive.
