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September 2024 by Chris Lewis
Ya don’t really want to know… Trust me.
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July 2024 by Knox Vintage
Absolute garbage. I wouldn’t trust these guys to work on my lawnmower. When you try to call you’re connected with a call center. All they are concerned about is trying to set you an appointment. After I was connected with someone at the location I was quoted almost $400 for front brake pads and to get my rotors resurfaced. Ended up going right down the road to Fisher tire and had the exact same work done for $260 tax and all. No wonder the parking lot is always empty and they always have appointments available.
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July 2024 by Brian Edwards
This place has become a ripoff. It used to be a great place for auto service and tires. Time to switch businesses.
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July 2024 by Lawrence Soulier
We purchased 4 tires for my son that is in college. One of the tires leaked from the start. We took the car in 3 times. Finally the manager says come in buy new tire and I will cover mounting and balance. So I did. He charged me for everything. When I asked him about this he walked away. So disrespectful. He left me standing there. Do not shop at Free Tire Service in Knoxville.
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July 2024 by Brandon Whitis
Service was excellent!!! We broke down with brake problems and Anthony and Patrick went above and beyond to get us back on the road! Thanks guys!
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June 2024 by Phillip McAtee
Was greeted with a smile and asked me how I was doing today, came in on a whim and they took care of me fast, I was in and out in about 30 minutes
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June 2024 by Fred Barnes
Great service. Friendly and knowledgeable
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June 2024 by Steven Harrison
All was great.
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June 2024 by Jennifer Rustin
Found some problems and helped me out. Very fast and corps courteous
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May 2024 by Eilaf Guruza
100% absolutely not. the worst mechanic shop I’ve ever been to, and the worst experience. I was lied to because plans were not followed through with and it didn’t seem like they cared about my car or fixing it at all. It was there for a week because they kept postponing care and the entire time all I received was the curtesy inspection. never again.
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May 2024 by Kathy Hunter
Danny Powers and his wonderful team are reliable, afforable and accommodating. Gave me a ride when we needed it. Headed back for more service and great tire prices. Thank you!!!
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May 2024 by Savannah Walker
VERY misled by a 4.9 star rating on here. Went here on my lunch break to get a standard oil change and tire rotation as well as have them add some freon to my AC. One guy ahead of me who had been there since 11 that morning and I arrived around 3. Took them 2 hours to do this. Then I found out they didn't even add the freon after I wanted to verify they did what I asked. I will NEVER be back here. Ever.
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May 2024 by J
Always treated with kindness and well taken care of every time and over many years! Their customer service doesn’t change when the rest of the companies have! Good company and ppl!
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April 2024 by Jazzlin Casais
I originally went in for an inspection on my vehicle to diagnose an issue. But with how easy and fast the staff communicated with me and my warranty company. My cooling fan was replaced all in one day and ready to pick up by end of day. I had an amazing experience with Free Service &Auto Centers I will continue to use this company for my car needs due to the amazing customer service and the experienced technicians.
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April 2024 by Tamera Kunselman
DO NOT go to Free Service Tire Store on Kingston Pike in Knoxville, TN! I bought four new tires on Monday and had what felt like flat tires on Thursday. I pulled over to see if the tires were flat, called this shop, and they told me it sounded like the weights had been thrown. The closest place I had to pull over was luckily at a dealership. They found that all the weights on all four tires had been improperly installed. I, of course, had to pay for this service because I was nowhere near a Free Service Tire Store. I was told I would be reimbursed by the Kingston Pike location for the new tire services I received after their bad install. When I went to the “free service” tire center they told me I would have to get take up the matter with corporate and that they couldn’t help me after all. In other words…..too bad that they did such a terrible job on installing these new $1100 tires. They said corporate might refund me $72. I reiterate DO NOT USE THIS ESTABLISHMENT FOR ANY REASON
