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October 2023 by Stephen Brile
Sales people are nice, but their furniture is garbage. Catnapper power recliner has broken 3 times in less than a year. Maintenance guys won't even come out anymore.
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July 2023 by Danielle Mondello
Friendly and not pushy. They have some nice stuff! We had a good time looking around, while waiting to rent a trailer. Multiple things to get done there!
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June 2023 by Candice Peck
Kristy is extremely helpful and gives excellent customer service!!
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May 2023 by Jonathan B.
I have purchased multiple items here...if the item malfunctioned in any way, they were quick to fix it...I have 0 complaints about this company. I send everyone to them that I know is buying furniture. Highly recommend!
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May 2023 by SAMUEL STEPHENS
Everyone looking for furniture should go by and see Vickie, she is awesome to work with.
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April 2023 by John Gann
Wonderful experience with the Fowler’s team, in Rockwood, TN. Had an immediate need for a lift chair to help my grandfather as he was being discharged from the hospital. Made the purchase at 12pm and the chair was delivered at 2:30pm. Really appreciate hometown businesses that go out of their way to support and serve their local community. If you live in Roane County or the surrounding area, I Highly recommend the Fowler’s team!
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March 2023 by Annie Bowman
I would like to say how glad I am that we purchased our new living room furniture from Fowlers in Rockwood Tennessee. It is absolutely beautiful. Above that though is how great all the staff are. Especially Vicky. We had to reschedule our delivery date more than once due to our remodeling not being finished and the a death in our family. They were so sweet and never once complained about having to wait to deliver it. Super great people all around including the two young men who delivered for us. We highly recommend Fowler’s if you are looking to purchase new furniture from some special people.
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March 2023 by Scorpion Queen
This is the most disrespectful, shady excuse of a business I have ever seen. After putting a table on hold and paying a deposit, the manager sold the item that my grandma had on hold. After discussing other options they decided they were going to move the deposit to a chair that my grandma liked they told her it would be shipped in a few months. Almost a year later my mom goes to the store and talks to the manager. After he rudely told her that he couldn’t find the receipt and could do nothing for her she obviously got upset and caused a scene. Later the manager (Donald) tells her that he did find the receipt but since she acted the way he did he “wasn’t going to refund her” sorry sir that’s not how a business works. Not only did he steal $120 from my grandma but he then called my mother a liar to her face and was very rude unprofessional. I wouldn’t buy anything from here even if my life depended on it. This man is a pitiful excuse for not only a manger but a person.
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March 2023 by Teddi Dison
My review has already been taken down.So, that says all you need to know. They will take bad reviews down and leave only the good ones.
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February 2023 by Tina Clark
A fact not many people know is this place has climate controlled storage units. The price per unit is higher than other storage units but they frequently have open units. I'm happy I found this place
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December 2022 by Mary Pennington
Saw the ad on Facebook, went in, found the chair, tried it, bought it, they loaded it into our truck. Easy peezy. That never happens.
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June 2022 by jeff nipple
Drove out to buy a recliner cause it said they was open till 8. Get there at 630 and they are closed. No hours posted. Went to big lots they ended up having a nice chair.
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April 2022 by Amanda McMahan
Just drove an hour because the hours say open on Sunday. Got there and the doors are locked. :(
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March 2022 by Nathanael Murphy
Randy was an excellent salesman. He listened to everything my wife and I wanted and had solutions for each. I purchased an office desk, but unfortunately it had a slight flaw in the veneer that was not seen by me prior to delivery. I called the store and they had the delivery guys turn around to come and pick it right back up. The manager ensured everything would be taken care of to my satisfaction, and it was.Excellent customer service!
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January 2022 by Catherine Adams
Randy and Sammy did an awesome job working in my budget and getting everything I needed for my sons new place! The lovely lady at the counter got me in and out. They have a great financing option too! Well done y'all! I will be back!
