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December 2023 by Arya Ahmadi
Their ATM debited but didn't dispense cash. Also tried to wire money overseas in the past and these bankers couldn't figure it out. I tried several times and got charged every time for the wire transfer fee. Screw this Bank with their UT decorations.
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August 2021 by Aaron Bonner
All the staff are very friendly
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April 2021 by Steven AJ
All the workers are very friendly
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March 2020 by James Cochran
All workers so nice
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August 2019 by Jack Hartfelder
Extremely helpful branch, I banked with First TN for over a decade and this branch has always been extremely kind and helpful. The employees go out of their way for you.
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May 2017 by Brandon Bowers
Apparently overdrafted a month ago, they finally send a letter but it says it's the 3rd letter (they also sent it to the front office instead of my actual mail) and I have 1 day before an additional charge to add on top of the other additional one I got 20 days ago unknowingly. I thought my problems with this branch were done for after last semester when I was lied to about meeting the requirements for their bonus (whole reason I started the account here instead of regions). Never got the bonus, because technically didn't meet the requirements that the worker told me multiple times that I did for a month. First Tennessee is not bad, this branch has just done a lot of little things that ended up screwing me over. Some of the workers here are really nice and helpful I just can't recommend after what I've been through. If you live in Knoxville go to Regions.
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May 2016 by Galina Melnichenko
Dear Tina, Thank you for your professional and fast help, Galina Melnichenko Research Associate II The University of Tennessee ( for Tina Jones)