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June 2024 by Rob
Was told they had a piece in stock I drove 45 minutes to get there and they didn't have it. this is is first and last time I will deal with this place
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May 2024 by Richy Wittmer
Great place to get in and very out for your hardware needs and plenty of helpful people
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May 2024 by Scott Rainey
Elders has just about anything you need in hardware ,garden&yard supplies
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May 2024 by Sarah Wilson
I have been in here 2-3 times in the last few months. The younger girls at the front are rude and not helpful. The attitude is unacceptable. I will not be back.
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May 2024 by Elizabeth Jones
The staff was great thank you
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May 2024 by Richard Ellis
Love shopping here, they do make keys also.
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May 2024 by David Meridieth
Employee threw bags of top soil in my car,busting open, told me me his name is jamie,if i didnt like it,i could tell mang.VERY RUDE
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October 2023 by chris snyder
You remember seeing those neighborhood hardware stores on TV? The kind like you walk in everyone greet you and they walk you down the aisle to help you find the stuff and the person that's helping you actually knows all about whatever it is you're trying to do? That's this place. You can walk in with just some rough idea about putting up a fence and whoever you talk to is going to be able to help you flesh that out get the tools you need and give you some advice and probably talk about the weather and some sports as well. They have a great little shop in the front that has some cute HomeGoods and home decor. The garden center is just okay. Sometimes he's plans with what they could use a little bit more love but it's a great local spot. Highly recommend
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October 2023 by Richard Carlson
After 20+ years of coming here, today is the last. I've always come here because they treated you like the old Ma & Pa stores did. They would do things the others stores couldn't, or were not as good at. Those days are over. They would not even cut a simple key for me. Told me they will not cut keys not bought there. Well, welcome to the age of no customer services, I guess it was only a matter of time. Next time I need something it's off to Lowe's, or online. I went home and ordered a key machine. I'll make my own copies from now on. So long Ace in Halls. It was a good run while it lasted.Update: Village Hardware 2603 E Governor John Sevier Hwy, Knoxville, TN will happily cut your keys. Glad to find an old school hardware store not too far away.
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October 2023 by Barry Sharp
I have bought numerous commercial grade Stihl products from Elder’s Hardware both in Halls and Dixie Lee Junction. My latest purchase was a Stihl HT 135 telescoping pole saw. I bought the product brand new from the Hall’s location. I had the saw just shy of 3 weeks before I was able to use it. During the first use it operated properly for approximately 5 minutes and then the chain stopped spinning. I let it cool down and tried it again and it worked again for 5 minutes or less and the chain stopped spinning again. I did this approximately three times with the same result. When the saw was off the chain spun freely. I took the new machine back to Ace on Saturday morning to see what might be the problem. I had used premixed fuel and Stihl bar chain oil purchased at Ace. Fast forward to Thursday and I had received no call from Ace so I called the store and spoke to a gentleman who said someone would call me back shortly. Two days later I had yet to hear from anyone at Ace so I called back and spoke with a manager. After a week in the shop the new pole saw with maybe 15 minutes of use has not been diagnosed or repaired. All I ask of management is to repair the machine promptly, refund my money or give me a new saw. This piece of equipment cost over $800 including tax. Thus far none of the three has happened. I love Elder’s Ace Hardware but this experience has been a disappointment.
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September 2023 by Geoffry McGary
The nicest ACE hardware I've been to. ACE brand padlocks are great and, unlike the other ACE I went to, they had plenty of stock. It's pretty big, but there were people at the front who greeted me and immediately helped me find what I needed. A+
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August 2023 by Ryan Duncan
Very helpful, even though they didn't have what I came in for, they had several things I didn't come in for ?
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August 2023 by Howard Wilmouth
Ben helped me and was extremely helpful and glad to help me. I really like that and doing business locally rather than big box companies.and getting rang up was a pleasure the girl who took my information was happy to help me. Thanks Elders Ace Hardware
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August 2023 by CrazyIrishman SmallEngines
Great store, clean and well stocked,super nice staff!! Only issue is they're pretty darn proud of their stuff. A pretty pricy place.
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July 2023 by Tyler Hollingsworth
Great selection. Friendly staff. Ace really is the place!
