DXL Big + Tall in Knoxville is a store designed for big and tall individuals, described as the real place to go for this clientele. It offers a large variety of sizes and styles, including clothing, dresswear, shoes, and accessories, which are not typically carried in other stores. Shoppers can find everything from casual shirts and jeans to performance clothing and dress shirts from top brands like Brooks Brothers, all designed to fit big and tall proportions. The staff receives consistent praise for being extremely helpful, staying with customers throughout their visit to ensure the right fit and choices. The clothes are noted for being awesome, fitting great, and being of very good quality. However, the prices are considered quite high on many items, making it advisable to utilize sale items. Some frustration is expressed regarding a perceived limited choice in specific style options, such as an over-reliance on only hoodies or cargo shorts at times. Despite this, the store remains a valued destination where customers can always find some things and receive great service.