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“Came here to get decorations for my Halloween wedding. The lady there was super helpful and very friendly and customer oriented. Her service was above and beyond. Absolutely wonderful employee who needs a raise.”
“Did some shopping & returns and was tested with exceptional customer service along with gave my service dog some permitted loving. Would recommend this location over many other Dollar Trees in Knoxville and if possible go on the weekend in the afternoon or evening because that's when the real deal employees are there.”
“I really like my neighborhood DG. I usually do the majority of my grocery shopping at this store. I wish they offered more in the grocery section. Less home goods. And fresh produce and veggies.”
“Dollar General it's a good place to go for Easter for Christmas and LOL all most of the holidays and very reasonable price and very friendly people very helpful and they have everything you need their food doing down to close and free it really reasonable price Play Place you need to go there and shop around it's good for little kids and for adults and all your needs good place to go”
“My fav place to get electronics because I don't get to go places much because I can't drive but it's right down the street from me and the cashiers are super nice”
“I went in today looking for a pitcher that I could pour and make kool aid in. I didn't see anything like that. It's hit and miss what ya find when ya go.. I did get some animal crackers and a box of quart size freezer bags tho.”
“This is basically a "super dollar general" It has anything you could need on a whim including food. The cashiers are very nice and it has an updated check out layout. Highly recommend. The closest store to many houses in the area so very useful. It does not have high prices like a convenience store. Don't pass this one by. Great product selection.”
“I am thoroughly impressed with Dollar General. The store offers a wide variety of products at affordable prices, making it a convenient one-stop shop for all of my needs. The store is always well-maintained and organized, making it easy to find what I need. The staff is friendly and helpful, and I appreciate the convenience of being able to find everything I need in one place. I highly recommend Dollar General for anyone looking for a convenient and affordable shopping experience. It has become my go-to store for everyday essentials. Five stars from me!”
“At the store they helped correct the situation where I was sent a faulty router to replace my aged but working router that I had been encouraged to replace by Xfinity in order to keep my equipment under warranty. What should have been half an hour or less of my Sunday afternoon turned into multiple hours and frustration finally resulting in having to direct call their router activation group.”
“When this Dollar General opened, in this affluent neighborhood, phew, the Farragut residents couldn't turn their noses further up if they were a compass needle pointing north! But now it's packed and rightly so. This Dollar General is the equivalent of a New York City bodega (okay, minus the flan and the resident cat). They have it all from Twix, to Duct tape to canned tuna to arts and crafts, and they even have the most friendly staff.”
“Love this Dollar Tree, always nice people. Didn't understand why they cut the lights off (an hour before closing/left a few on). Looked like they were closed. Trying to save money? Would've had them off all day.”
“I live about 60 minutes from this Dollar general I just happened to be close by helping my friend with her house and thought that I would stop by and see what this store had and I like it a lot better than the one that I usually go to in my own town. All of the employees was very kind and went out of the way to help you even know that they were short-handed”
“This seems to be a more scaled down version of the stores I'm used to. The aisles are really tight and stock needs to be put out, but that's no surprise if you frequent DG. Employees have been super nice.”
“Started shopping here for small things and snacks etc after noticing this store out here, compared to other DT stores, this store is clean and orderly, and the staff I've encountered is extremely awesome! Yal deserve a 5-star”
“I love Dollar Tree. I wish the prices would go back to a Dollar. The name no longer fits. Everything is 1.25 now. Your establishment needs to change your name to BARGAINS.”
“Very good service and clean store. Good experience. Seemed to be a lively atmosphere and was well laid out. The flow of item location really made it a quick and easy experience. I was in and out and got what I needed in what felt like was a quick and fast experience. This location seems to be managed well. Love this location”
“We have always had a good experience here... despite the sign about leaving bags at the door (implying there are thieves who frequent this store). No one - customer or employee - has ever bothered us or made us uncomfortable shopping here. They almost always have exactly what I go in looking for. The employees are quick and personable. The store is always neat and organized. Overall, one of the better Dollar Tree locations in Knoxville!”
“The store was a bit of a mess but I saw the employees hard at work trying to get things put out and straight. Brenya and Garrett were both so very helpful, welcoming, and friendly. When I had trouble finding things Garrett was the "go to guy". He gladly lead my daughter and I right to what we were looking for a few times. Not only was Brenya very pleasant, When I forgot my receipt she went above and beyond to find it and have it waiting for me. Dollar General should try to hold on to employees like this who seem to like and care about their job and customers!”
“Visited this Dollar General several times, while in Knoxville, and really liked it. It was much larger and of course had different items than the one in my state. The associates on both shifts were always so friendly. I really appreciated that. The store like many DG's was pretty crowded but this one was descent.”
“I only had one problem with this store clerk . I have a 4 & 6 yr old. I don't take them out in public much because of the covid mess. Well to make a long story short. My 4 yr old looking around seen something that she liked. She starts to carry it out , as I was saying Oh No, you can't ever take anything without paying for it. The man yelled and said No you don't take things that you don't pay for. I said wait a min. she had started crying by then. I said you wait, I am trying to explain to her that you can Not ever just pick something up and carry it out. He should have NOT been so rude and loud to a 4 yr old. So NO I will NOT go back to that store. Thank you.”
“it's small store although it is neat tidy almost always stocked easy to remember where things are but I feel it looks cluttered but I also dont think it is when I think about it but you can decide on clutter or no but employees are outstanding, they stick to store policy no matter who you are. that's refreshing. it is 100 % but just that clutter arguement that's stuck in my head....”
“My experience would always be so much better at any & ALL Dollar General stores if the prices were marked correctly but they NEVER are!! And the the associate refuses to give you the price that is marked!! ?? And that is a all Dollar general stores!!”
“I've been to a few other Dollar Tree stores around Knoxville and so far I like this location the most. It seems like they have more items here than other locations. My cashier who rang me up was really nice and friendly too.”
“Have things in stock and great coupons. Don't like that people come and clear the shelves when the coupons come out. There should be a limit on times they can use them.”
“Easy to find what I was looking for. Also found some items to be less expensive than what I normally pay at other stores.The Cashier working had a line but was quick and very courteous.”
“It fits whats in my wallet. Liam Brown always greets you with a warm welcome when you come in the door and is always willing to help you find something ys works the register and stocking. He also knows how do the cash and credit both. The other younger guy has a bad attitude very rude fuss cuss having to work over. He should be grateful he has a job. All he wants to do is cash no credit cards. I've also seen him in his car smoking pot behind the other stores. You can smell it. The manager I've known for years very nice. She's a friend.”
“This location is now closed permanently. The new location is scheduled to open Tuesday 11/21/2023. The new location is way more modern than the previous. It will be a much needed improvement.”
“Great selection. Better upkeep than most DGs in the area. The clerk was awesome in helping me with my coupon app. Very courteous with a level of customer service that seems to be missing from other locations. Even though it's a longer drive for me, this will be my new go to DG.”
“This is a very nice Dollar General. It is always well stocked and they have some really good weekly sales. It is beautifully staged and always clean. Whoever is the manager now is doing a very good job.”
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“Excellent prices and selection. A little messy, but that's because they obviously keep costs down by understaffing. It's how every business operates and the people who work there can't control that. They are always friendly and helpful.”