-
April 2024 by Ellen Zasowski
The CVS location at Mountain Grove is the best! The manager and employees are responsive, greeting as someone enters the store, being easily available for questions, and available for personal check-out. I love that the manager Amy always steps in to do whatever needs to be done to help customers, whether it’s helping find something or at the register. Product selection is great! The pharmacy team is also outstanding.
-
April 2024 by Sydney Cook
I shop here often. The store is always clean and organized. The staff are always helpful and attentive.
-
March 2024 by Z K
Would give negative stars if possible… I have been on hold for 30 minutes… 30 MINUTES!! They haven’t even said hello yet…. Thank you for showing me how much I don’t matter CVS!
-
March 2024 by Tim P
On phone hold for 16 minutes is unacceptable
-
February 2024 by Chad Wilson
They have cancelled my Covid Vaccine twice, the last time an hour before.
-
January 2024 by Billy98
Messed up pickup. Charged multiple times on card. Does not answer phone.
-
December 2023 by Kathryn Scott
John was super helpful! Thank you!
-
November 2023 by K M
If I could give less than one star I would. Horrible service in the pharmacy. Waited 10 minutes just for someone to acknowledge me. Another woman walked right up, they helped her immediately ??♀️ Then if that wasn’t enough, they were rude. I’ll take my business elsewhere! Will absolutely not come back.
-
October 2023 by Michael Burchell
Worst pharmacy in the area. Pharm tech Britney accused me of pharmacy shopping because I asked about filling a medication that I also had a refill of on file at Walgreens. Seth White, the manager, finally takes the phone call after picking up the receiver multiple times and placing the phone back on hold for 20 minutes. He was short and rude from the beginning of the call. He also acted like I had tried to fill medications at 2 pharmacies and didn't want to try and help me. I referred to the way his employee was acting and accusing me. Seth seemed mad about that and also that I stated my doctor was sending future medications to Walgreens because CVS is substandard to the competition. He canceled the prescriptions that were being filled and said he was calling my doctor to send all medications back and that I could just do all my business with Walgreens. He reminded me of a child throwing a fit. I'm glad he did that, so I don't give any more business to this group of clowns. Being a veteran of the US Army, I don't appreciate being treated like a drug seeker. Considering I lost my brother nine years ago to drugs, I don't appreciate being treated like a drug seeker.These people are lazy, inconsiderate, and incompetent. That's why they have to close for lunch everyday and inconvenience the community they serve. Seth cant figure out how to split up lunch breaks and can't seem to hire enough workers to keep the place open. This wouldn't happen at a pharmacy that was well managed. A few months back, they didn't even put the right amount of pills in my prescription. When I called up to dispute the issue, they audited the storage safe and had to reimburse me the extra medications. Apparently, Seth was in a hurry and didn't put all my medicine in the bottle, but I got my remaining medication after having to call them out. Seth is failing as a manager and a pharmacist. If this is what you want from a pharmacy, then deal with them. I'm gonna do business elsewhere.
-
September 2023 by McKenzie Evans
I’ve gone to this pharmacy for awhile now, and they always have my prescriptions filled so quickly. Seth in the pharmacy is very knowledgeable and helpful! The whole pharmacy staff is very kind and quick as well.
-
June 2023 by John Courtney
Understaffed, automatic phone system is dysfunctional at times times times
-
May 2023 by Jacob Norton
The place is clean but the reason why I give it 4 stars because the stuff is so expensive. But other then that its awesome.
-
May 2023 by Vivian Lamb
The pharmacy here is amazing. My husband had an issue with his medicine and they were willing to help and very friendly about it. The store is located in a great location and the staff is all super friendly. Recommend to anyone in or near the area.
-
April 2023 by Lex S
They don’t do UPS drop off when every other CVS I’ve ever been to does.
-
February 2023 by GLR
I find this store team very helpful and they have a good selection of most of the items we need. I do like the pharmacy staff but wish they could be a bit quicker filling our prescriptions. I can leave the doctors office and the well call it in and sometimes after 2 hrs they tell me it will still be about 15 to 30 minutes before it's ready
