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December 2023 by John Anderson
I’ve been a customer of Crossroads Firearms for several years. Because of their consistently excellent customer service, quality firearms, and unmatched pricing, I’ll definitely be a customer for years to come. The sales staff are always ready to assist the customer and are extremely thorough and knowledgeable. Without a doubt, this is the premier gunshop in the Knoxville area.
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December 2023 by K. Quintanar
So this is the third time I go there. It’s great to go to a place that has what you need. The customer service there was great because they know what they carry and explain their product. Will be there for something else soon I’m sure.
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December 2023 by William Willett
We are very happy with all our purchases here. Professional staff, and we will be returning for all future business.
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December 2023 by Michael Monday
Nine places big selection employees go above and beyond to help you. Prices are the same or lower then anyone in town. Love they have new and used to choose from.
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November 2023 by Keaton
Great customer service! This is the second time shopping at Crossroads Firearms. Each time I have felt welcomed and appreciated. Any questions I have regarding my purchase or accessories they always answer professionally. Hell, they even opened up a little earlier than normal because they saw me pull in to the parking lot to wait. This is my go to shop in Knoxville, I would recommend it to anyone, whether you are an expert or new to the world of firearms. Especially being new to firearms, it’s important to find a shop that can help you navigate and ensure you are comfortable. 5 out of 5.
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November 2023 by Danny Stills
This place is absolutely great. Great people with great knowledge. Shane really helped me a lot with picking up my Springfield Saint Victor AR15 Variant. He helped a lot with accessories and looking for a proper red dot sight for my rifle as well as ammunition. Definitely recommend this place. I’ll be back.
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November 2023 by Adam Leichliter
Do not miss this place, don’t skip them, don’t delay. As a collector, shooter, and artist, it is hard to find shops that have more than your run of the mill savage axis and mediocre pistols. This store has everything for everybody on every budget, while the store may be physically small, they don’t miss a square inch in filling their store with products. You want parts? They have them. You want a bargain bin? They have one. You want old firearms? They’re there. You want top of the line? Take your pick.I know this sounds like an ad but it isn’t, I am an avid shooter(also a gun tuber) with a love of history, I’ve driven to every pawnshop and gun shop in the Knoxville area, I live in Chattanooga, been to all the stores down here as well, this is the shop that has a little bit of everything for a fair price and a knowledgeable staff. If you like the thrill of walking into a store and wondering what you might find, collectible, unique, or awesome, this is the place for you. 5/5Kind Regards,The Hippie Gunner
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November 2023 by Nic
First off, I cannot give them them no stars or I would. Secondly if you are thinking of using this place to purchase a gun, I would recommend never buying anything from these people. We had a gun in layaway, paid $350 towards the price, and they sold it, and forfeited our layaway and kept our $350.00 we paid toward the gun. I understand the 20% restock fee - but they refused to give us any of the money we paid towards it. So they essentially got sold the gun twice and made out like bandits. That is absolute bad business. I have never head of anyone keeping the customers money on a layaway. Not to self will never trust these people or their layaway procedures. Just plain bad business.
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November 2023 by Jim T.
Very professional. These guys know their guns. Always helpful. Very generous lay-away program. 10% down 12 months to payoff.
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October 2023 by Doug Valentine
I always enjoy my visits to CRF. I have found them to be extremely fair in there pricing and just as happy to be the first in the area to offer a new on the market firearm as I was to purchase it. David, and the rest of the gang are friendly and are always eager to share their gun knowledge with their customers without making them feel belittled. If you're in the market for a new firearm stop in and see David at Cross Roads Firearms. You'll be glad you did!
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October 2023 by gregory james
You never going to find a better store. People are amazing, they will help you find what you want. And they will help you to get what you want for a price that you can afford. Its always a pleasure to do business with this store my friday guilty pleasure. Dont walk run to do business here
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October 2023 by Barak Roberts
I have been shopping here for a couple of years now. All of the guys are knowledgeable and are willing to help and answer any questions you might have. They have a great stock and great prices! Highly recommend them if you are in the market.
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October 2023 by TYLER TUTTLE
Hands down the best place for your firearm needs. Shane is well versed on everything from guns to accessories and is always willing to help every time I stop by. Will definitely be back and highly recommend to anyone looking for a new firearm, ammo, or shooting accessories.
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October 2023 by greg cho (rival media)
I've been going here for years.They are friendly helpful, ive seen them personally go above and beyond to help people which is why this is alway the first shop I go to when needing anything gun related.I built my first rifle from scratch with just the parts they sell and they always seem to have the best prices also it's just a fun place to hang out. I've brought many friends here to so they can buy there first firearms and they are always surprised at how affordable they are compared to other shops in the surrounding area
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September 2023 by Rebecca Mccullah
Our favorite place to go shop and buy. We often stop in to see what's new on the shelves. All the guys are friendly and knowledgeable. Steve seems to be our go to guy. You should go check them out for yourself. You won't be disappointed!!
