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April 2024 by Penny Kleinschmidt
Locally owned and operated. Greg has all price lines and top of the line stuff
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April 2024 by Sarah Grace
As a 22 year old single girl it can be very intimidating going furniture shopping. As soon as I walked in I felt welcomed and safe. They listened to me and cared about what I wanted. The price was very reasonable AND the free delivery is very much appreciated. The delivery experience was also AMAZING. The gentlemen were so positive and professional. They were so quick while still paying attention to detail. They also listened to exactly where I wanted it and made sure it was what I wanted before they left. I am so happy with the EXCEPTIONAL comfort of my new couch and the EXCEPTIONAL experience from purchase to delivery. Thank you Greg and the Clayton staff for making this an AMAZING experience. I willonly be recommending Clayton’s for furniture to EVERYONE I know. :)
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March 2024 by anita king
Best service ever. Great delivery service. Only place I will buy furniture. Greg is very nice and helpful. Thank you for the great service.
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February 2024 by roger bailey
Hidden Gem of a place to shop for Furniture in Knoxville. Have shopped on several different stores in Knoxville and nobody explained the difference in sofas like Greg did.
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December 2023 by Mandy Preston
I had a wonderful experience from shopping to delivery. Got quality furniture for a reasonable price.
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November 2023 by Kathy Underwood
We've shopped at Clayton's twice now for multiple rooms each time. Both times he talked us through what we wanted in each room, to help us decide what would be the best for us. That was a huge help, seeing that we were buying several times each time. Delivery was fast and the guys delivered with no problems to the furniture. Going back soon for the bonus room next!
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October 2023 by Brittney Hall
We came in and kind of had an idea of what we wanted so Greg took that information and helped us pick out what was perfect for our space. They only sell quality items and nothing less. I will never buy furniture from anywhere else. I will always buy from this local business.
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July 2023 by Sue Byrne
I had a great experience with Clayton's! The owner, Greg, was extremely accommodating and helped me find exactly what I needed. And the delivery team was top notch.
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June 2023 by Kara Branson
Good quality, reasonably priced furniture. The owner is very accommodating and delivered our furniture as soon as it arrived. They even offered to come back and drill and install our headboard because we didn't have the right part to attach it to the bed.
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May 2023 by Byron P.
I have been buying my furniture at Clayton's since the early 90's as have many of my family members and friends. Their knowledge and customized service is the best in east Tennessee. Family owned and customized since the early 80's. You do not come across companies this anymore. They truly care tI make their customer happy. This is reflected in the follow up. Not just a buy and forgotten...Clayton Furniture has a customer value process that creates customer retention which drives return business. Probably why they have been in business for almost 50 years. Not a big box corporate sale to the consumer, it is a personal touch and will always be my choice.
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March 2023 by Barbara Callahan-Godbey
Ignorant salesman. We were in search of a electrical reclining sofa, of which the store has NONE. The salesman proceeded to jump up and down on a white sofa with his shoes on in attempt to discuss the quality of frames...clearly not what we were inquiring about. He sent us to the back of his store to look at his "lesser quality" furniture. Again. He didn't have what we were searching for. As we left the store he stated out loud for us to go look at biglots. Well, biglots at least had electrical sectionals!!! However ended up purchasing a top quality sectional at Havertys. We will NEVER visit this store again. The sales man can keep jumping on his sofas.. STRANGE!!!
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January 2023 by jason browning
When in the store this afternoon at 4pm, sales people were very busy talking to each other, we were never acknowledged, no one said hello, may I help you, or please come back. We were there a good twenty minutes looked the store over, including upstairs and the dining section in the back, you guys missed out on business today, we were looking to furnish two rooms, sorry you didn't have the time to speak to us.
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August 2022 by Christina Payne
Clayton's helped me out in a pinch!! They had a good selection, but most importantly, they had great customer service. The gentleman who sold me my couch was able to arrange same say delivery (which was exactly what I needed) - and then the 2 men that delivered the couch were friendly and worked their butts off maneuvering the couch through my small, oddly shaped entry way! Very satisfied and relieved I went to Clayton's.And it looks perfect in my living room ?
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June 2022 by Beans and Waffles
Really nice furniture store with friendly and knowledgeable sales people. We just moved to town, and we needed a couch. They were able to get us one at $100 off the sticker price and delivered it same day. Had a great experience with everyone in store and the delivery team as well.
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January 2022 by Mike Brown
Great store to do business with. Locally owned and best furniture prices in Knoxville. Thank you for helping me with power lift recliner. Next time I need furniture Claytons will be my first stop.
