Build-A-Bear Workshop in Knoxville offers a fun and personalized experience for all ages. Customers can create their own plush toys by choosing outfits, adding sounds, scents, and even recording custom voice messages to make each furry friend unique. The store is popular for hosting parties, which include a special heart ceremony, party games, and a customized furry friend, making celebrations like birthdays or community events memorable. Guests can also bring in older bears for repairs or stuffing, with staff providing kind and helpful service regardless of age. Employees are noted for their friendliness and willingness to go the extra mile, creating a warm atmosphere for all visitors. One employee, in particular, was praised for her caring and informative approach, helping customers select options for their plush toys and sharing details about store policies and discounts. The staff’s genuine kindness and attention to detail enhance the overall experience. Whether shopping for a special gift, celebrating a birthday, or simply enjoying the fun of building a bear, visitors find the store to be a welcoming and enjoyable place. Overall, Build-A-Bear Workshop Knoxville is loved for its personalized service, creative options, and friendly staff that make every visit special.
Excellent location! Staff are helpful, friendly, and make the experience special. We have been to another location that rushes you through a bit. Here they take their time and make it feel very personalized.
July 2025
Grace was so kind & helpful!! She really made it such an amazing experience !!!
June 2025
I love this store, excellent selection, super nice employees ❤️
