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November 2023 by Jenny Siler
Poorest customer service ever!!! I stood in line for fifteen minutes, I finally gave up. A guy in front of me brought back a purchase. When the cashier was finished with him she didn’t even acknowledge my existence!! She ignored me and carried on about her business. 11/25/23 , @12:45 pm
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November 2023 by Robert Gaither
I highly recommend Hawx jeans. They are the most comfortable jeans I have worn, and this is from years of wearing Carhartt and Wrangler.
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November 2023 by Philemon Spencer
Huge selection, clean and organized store, and very helpful employees. I think they should have more frequent sales. So often here everything is just full retail price.
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November 2023 by Shane W
Stopped in for a jacket early in the morning. Ended up leaving with two vests. Couldn’t find the perfect jacket that day. The associate working was extremely helpful and friendly. Great selection in this location. Prices are reasonable as well.
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November 2023 by Billy Anderson
Bought a couple items using a $30 reward. Ended up exchange one item and how they did the exchange left me short $23 of the reward. I discussed with the manager with no resolution or attempt to help. Just told that’s how the computer does it..
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October 2023 by Margarita Rivera
Asked for help I was looking for some work boots all the employees weren’t helping anyone but still choose not to show me where I could fine them or if they had some or not worst customer service ever??
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September 2023 by Emily
Every visit I have made to this particular location has been outstanding! Stacie is dedicated to the company as a whole and not just her own store by going out of her way to call other locations to locate merchandise for me. Trey also showed a willingness to go above and beyond and paid close attention to detail during my check out process. While other brands have deprioritized good old fashioned customer service, Boot Barn shines with this level of care. I tip my hat!
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August 2023 by Phillip Owens
found what i wanted people friendly and very helpful got a military discount ...That was very cool. love saving money.
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August 2023 by Patrick Statgan
Everyone is nice and I always find what I need in their large selection!
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August 2023 by Eric Blankenbeckler
Hate this place it takes all my wife's money, lll
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August 2023 by Dawson Williams
I would give negative stars if possible ,Stacey was one of the rudest humans I have ever met in my life. I brought in my boots that I had purchased they ended up being to small, so I brought them back Stacey told me my only option was to trade them for another pair because mine had been "worn" .what exactly is the difference between trading a pair in versus getting a refund? keep in mind the boots had only been worn from the store to my car . I couldn't find a replacement pair so I went back to the counter there was a very nice younger blonde girl who refuned the boots for me Stacey jumped in right before she gave me my refund after it was already processed then when I wouldn't sign the slip that stated I received my return Stacey took the receipts around back I assume forged my signature and basically told me to get out I will tell everyone I know about this experience and make sure to never shop here again. abousulty disgusting customer service, unbelievable
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July 2023 by Ashley
Really neat shop. Lots of interesting stuff. A bit pricey, but quality is there
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July 2023 by Summer Faith
Awesome place you must visit while in Tennessee ♥️
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July 2023 by Ashley Moore
Really neat shop. Lots of interesting stuff. A bit pricey, but quality is there
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July 2023 by Loni Hamilton
Awesome store , little pricey on normal things but nice , clean good selection of things.