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March 2024 by yamila nieves reyes gomez
The first girl to serve us well at Avis, frankly THANK YOU
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January 2024 by Katie K
Rented a car. I told the associate I was driving to Tennessee and dropping off in TN. So a 1 way trip. The associate put the trip as a return back to Lagrange, GA. When I went to return the car, I was informed by the owner of the chain store that it was a round trip and to return it would be a $300 fee. So they were going to charge me a $300 fee for their mistake. I called their customer service and had it changed...No issue on their end to change it.....it was a $75 difference for for a one way rental.The owner NEVER offered avis customer service as a solution. He was trying to bully me for $300. Shady as hell and what a **** treatment. You don't charge huge fees for mistakes made by the company.
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January 2024 by Sherri Clark
This was our first time renting from Avis and it was so nice and smooth. The staff was friendly and helpful.
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December 2023 by Glenn Tegeler
Don't rent from them you can't drop off the car they have no drop box your one day rental is not a full day. and they charged me for an SUV witch they didn't have gave me a compact and didn't discount it. they ARE A RIP OFF SCAM ARTIST
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December 2023 by Katy Cabatuando
The staff was so friendly! I'm pretty sure Avis is a little cheaper than other rental agencies.
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August 2023 by Maius Ayl
Tony and diona were very helpful with getting me a car threw all this stress and I hope the get a raise
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July 2023 by misty bailey
Great customer service and nice vehicles
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April 2023 by Dawn
Prepaid a week in advance for a week long rental. Went to pick up the rental and was told there was an additional security deposit of $250. Was asked for my debit card to charge the $250, and a credit check for a score above 590. I don't do credit cards, haven't for 20 years so I don't really have a score. The kind, young, embarrassed attendants looked like deer in the headlights. I am greatly irritated and now have no car for a required trip. When I called the 1-800 reservations line, it will take a week to refund my prepaid funds. Wish I had read the reviews on this point, because it is not clearly stated when they give you an option to make the reservation and prepay with debit card. Shame on you Avis! You were recommended for your convenience of pickup location and reasonable prices from someone who uses you across the country. I will be sharing my experience with them and will not be returning myself for any future rental needs.
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March 2023 by Peggy Pruitt
Tony has great customer service. Super nice guy.
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March 2023 by Darin Trainor
Tony is always friendly, polite and professional. If there is an issue with a rental car, Tony is quick to remedy the issue and get you on your way!
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October 2022 by Jonathan Gerstle (Sheriff Woody)
Pre paid for a vehicle online through budget. Got to store said they would charge and additional 250. Ok that's fine, then got told a credit check needed to be done and I needed. 580 to drive a vehicle a already prepaid 500$ for and an additional 250$ hold they refused me my reservation and now I have to wait 5-10 days for my money to go back into my account. Will not be using budget again. No where in your renal agreement does it say you need a certain credit score to drive. Thanks for nothing.
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August 2022 by Michelle Wolfenbarger
The staff at this location is exceptional! They provide efficient, friendly service and clean rental vehicles.
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July 2022 by Grand Larson
The guy Tony who rented me a car was great he gave me a bigger car for the same price as the other One I was going to rent.so helpful from the time I walked in the door.i would recommend him to everyone that was needed a car rental
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May 2022 by kindra modezjewski
Booked on-line.. showed up at 8am for pickup and was out the door with keys in hand by 8.05! Great customer service! Only downfall, was the Centerline location didn't offer after hour drop off.
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May 2022 by kindra Watson
Booked on-line.. showed up at 8am for pickup and was out the door with keys in hand by 8.05! Great customer service! Only downfall, was the Centerline location didn't offer after hour drop off.