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September 2024 by Wayne Green
Tyrell was exceptional with helping me find the right car. He was honest and answered all my questions. Would recommend him to anyone!
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September 2024 by Patrick Barker
Harper Audi service is outstanding. Steve Nicole, and Charles are always helpful and attentive to all your concerns about your car.
Hats off.
Shannon truly has the finest dealership in Knoxville.
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September 2024 by David S. Johnson
We purchased our 2012 Honda CRV from Harper Audi and can not imagine getting better support and service on a car purchase. There was no pressure, the price was right, and the financing options were better than options through our bank. We'll definitely recommend that friends and family check them out when buying a car! Our salesman Joseph was excellent at following up with us, even after the sale!
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September 2024 by Candace Scruggs Craft
Very professional staff. Excellent, classy car buying experience. Tyrell was fantastic.
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September 2024 by LaSheika Thomas
Jacob and Daniel were really easy and great to work with! Highly recommend going to Harper Audi for your next vehicle purchase!
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September 2024 by Nancy and Joel
Just bought a new Q5. Could not ask for better service from beginning to end. Fully expect the same throughout ownership.
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September 2024 by david Parkman
1.Electrical warning still persist after service thought it was repaired.
2. Recall completed.
3. Very courteous staff.
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September 2024 by Vanessa Bellamy
Steve communicated clearly throughout the day, was efficient and respectful of my time. We loved receiving the video with detailed information about the status of our vehicle.
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September 2024 by John Heidmann
Harper Audi's service department is the best. We've used them ever since we purchased our Q7 and the staff is always friendly, knowledgeable, and helpful. They take care of you. A special shout out to Steve! He's the best!
Thank you Harper Audi Service!
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September 2024 by Lian Botha
Excellent service, efficient and very professional, yet so friendly!
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September 2024 by Gregory Bennett
Very professional. Top notch service. Had my 40K mileage service completed on my Audi A5. Very satisfied. Thanks Steve!
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September 2024 by Robby Haun
Great Experience. John went above and beyond to confirm our warranty and make the experience pleasant. It was a little touch and go at first before our warranty was confirmed and i thought i would be writing a very different review. All in all, great work.
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September 2024 by Sharon Teets
Routine service. All went smoothly. I did have a concern about a little rubbing noise when the trunk lid opened and closed which they corrected at check-in with no major repair needed.
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September 2024 by Melissa Smith
Harper audi always has the best service. I wouldn't go anywhere else!
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September 2024 by Patty Kopp
Sorry to say, but this is the first time I have not had a wonderful service experience with Harper Audi, not totally due to Russell’s fault. Unfortunately I got a flat tire in the brand new loaner car within the first ten minutes of my driving it. I called the service department immediately to inquire what steps I should take and was advised that they were in a meeting and they would get back to me. I called back nearly 30 minutes later as I did not get a response and they were still in a meeting according to the phone receptionist. Long story short, I waited almost 1-1/2 hours to be advised to call Audi roadside assistance where I was advised that a tow truck would be sent within 75 minutes. When Russell did get back to me, he sent two technicians to my location (10 minutes from Audi) and a replacement loaner so I could get on with my day. Unfortunately, the tire on the loaner had a razor blade in it which gashed the tire and rendered it unfixable so I was charged for a new tire on their loaner ($416.00). Just a stroke of bad luck I guess but I will not take their loaner again…read the fine print and beware! I still love my Audi Q3,, just disgruntled with the long wait for a response and the extra charges!
