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December 2023 by Randy Reese
Nice place, found everything we need for the game.
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November 2023 by Charles Clanton
Amelia at the Alumni HallPaperMill Dr location greeted me . She was very helpful when I had a question, but wasn’t pushy on my shoulder every minute. A very pleasant shopping experience, I will return for more Vol gear when needed.
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November 2023 by Robert Tims
Love Alumni Hall. Everything you would need if you’re a Vols fan. Only negative is the price of some of there items.
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November 2023 by Richy Wittmer
A lot of UT apparel. Good deal specials along with high in high qualify apparel as well
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October 2023 by Amber W.
I did not have the opportunity to shop with Alumni Hall, but I had to reach out to them because there was a fraudulent charge to their online store on my debit card. I left a voicemail at 3pm PST on Sunday. By 5:30am PST I had a call back, the matter was handled, my money refunded and the purchase being investigated. I cannot say enough how impressed I am with their customer service and their helpful attitude! Thank you again!
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August 2023 by Vivian Lamb
Their Vols apperal was the best we have seen yet. They have so many awesome shirts, hoodies and hats. The store was very clean and organized. The staff was all super helpful and friendly. Definitely will be going back to this location.Also they have tap to pay which is always a plus at any store.
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June 2023 by matthew peluyera
Great customer service. Goes out of they way to help you find what you are looking for even if it’s at a different store.
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November 2022 by Gary Crump
On a very busy weekend (UK & Dark Mode) at the Papermill location, Jacob went above and beyond to help with my order over the phone. He was calm and solution-oriented. When I picked up my order, he had placed this handwritten “thank you” note in my bag. Top notch customer service! Glad you got to see a Vols victory on your day off, too!
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October 2022 by Jes Jon
I was here for the 3rd Saturday in September. Friendly staff with a store fully stocked of Volunteer apparel, novelty items, and souveniers. I wore my Gators jersey and felt the kind atmosphere of the store. Picked up a few goodies for my return flight. 9.8/10
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October 2022 by Riss Alicia
Employees were so nice & helpful. If you need anything Vols this is the place to go!
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February 2022 by Heather Melton
Big variety of clothing. Nice things
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December 2021 by Blake Shoopman
Excellent customer service from the second I walked in until the second I walked out. As soon as I stepped foot in the door, I was greeted by employees Cam and Brett, who aided me in my quest to find Christmas gifts. They were incredibly respectful and helpful for my entire time there. Super friendly people and great gear. Gladly recommend this store to anyone searching for UT gear!
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December 2021 by Jackie Lamb
Staff very friendly and attentive willing to help one of the only places in Knoxville that still carry a good variety of volunteers clothing etc.
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November 2021 by John Alpers
Good selection
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November 2021 by karole potter
Everyone there was super helpful! They held an item for me & I'm very grateful! GBO?
