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October 2024 by Tom Tomcik
The movers were rough with our boxes even though we put " fragile" on the boxes. Many broken items. The worst thing was what they did to our bedroom headboard. It made it to our destination safe and sound but the mover slipped and broke it to pieces when he unloaded the truck. I sent an email with pictures to the dispatcher but have received nothing but silence in return. This was over a week ago and we are still trying to find a replacement bed. We also over paid them based on their estimate but have not received a refund for the difference.
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October 2024 by Ladona Willis
I can't say enough good about this company! From the first interaction with Chris Waters to the logistic planning with Tracy to Phillip and his two crews for pickup and delivery and driving my belongings across country. They took the time to wrap everything and nothing arrived broken or even scratched! The whole experience was wonderful and very reasonable! Saved me many hours of frustration and hard work that I've endured in the past doing it myself and trying to get friends and family to help. This is the way to go with Allied moving services!!
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September 2024 by Sam
The crew was great . The leadership of the 19 year veteran of moving people was amazing. Fast , friendly, courteous service was amazing.
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September 2024 by CHARLENE COTTON
Carey Moving of Knoxville did a very good job of moving our household from Knoxville to Alabama. Crystal, china and other usual household goods arrived Without damage.
Two incidents spoiled an excellent rating.
I received conflicting information about leaving files and documents inside file cabinets. I was told they could remain inside the cabinet. Shortly after Packers arrived I found a packer taking files out of my current business files and placing them in boxes But not keeping the files in the order they had come from. He had started with my current business files and was in the process of emptying my desk. The general manager arrived at that point and I took control of my files. I attempted to re-organise them in the order that they should be but there are some files that I have not found.
The second incident involves a wicker rocker where the runners on the rocker were not properly protected. One runner broke at the Junction point with the chair and I’m uncertain whether this damage can be repaired.
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September 2024 by Vera Torres
Extremely hard working team, that got the job done during the hot month of July! I would definitely hire again.
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August 2024 by M Johnson
Allied was the worst moving company we have ever had ever had. These are a few of the photos. We have not opened the box of glassware, and dishes as of yet because all the shelves in the China cabinet were broken during the move, they also chipped the corner of the China cabinet as they brought it in the house unwrapped.. We had requested through Carry moving and storage that they pack the 2 glass Tiffany style lampshades, one was thrown in a plastic box that contained my hats and had been sealed the other was put in an old cardboard box and not wrapped at all. Our valuable glass was in the China cabinet was not wrapped at all. we were told it would be wrapped in dark paper and placed in dish packs, it was not and we assumed it is all broken. We have not opened it yet. Because we have no place to put it replaced.
None of our mattresses were wrapped or boxed and were filthy and twisted when they arrived. We need to replace them.
None of the furniture was placed in rooms as we had requested. We are being forced to hire movers to set up the furniture in the lower level.
I do not recommend Carrie moving in storage of Knoxville or Allied Van Lines.
In addition to the damage that was done in our new home. The movers also damaged the stairway walls in our previous home which we had just sold. We were told that the the driver would fix the walls and make them look brand new, they did not. I have pictures of the wall damage and of the repairs.
I cannot stress how horrific this move was because of the damage done to our belongings by Allied.
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August 2024 by Dave Calland
Professionals all the way-treated our home and belongings as if they were their own - make the wise choice - choose Allied - Carey Moving and Storage!!
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July 2024 by Jeff McCrory
Move went smooth. The packers and movers broke a number of things. We have moved many times. This has never happened before.
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July 2024 by Susan Orban
Mover arrived with no help, although I was assured help would be available. It was left to myself, the driver and two friends to unload. The car delivery driver did not deliver the car. I had to get a ride 20 miles away to pick up my car. Talk is cheap. It takes money to buy whiskey. But it appears money doesn't buy you customer service in a moving company or a car carrier driver. Sorry. Far from impressed with Allied van Lines.
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March 2024 by Cassidy Schuchmann
Great Expedient service. Available and ready to help. Communicative
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December 2023 by Sheila
The driver was polite. My household goods were handled with care. The helpers put things where I requested. It would have been great to have a phone call so that I would have known earlier when my goods would arrive.
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November 2023 by Sheila Galanie
The driver was polite. My household goods were handled with care. The helpers put things where I requested. It would have been great to have a phone call so that I would have known earlier when my goods would arrive.
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November 2023 by Ken Stephenson
The agent was honest up front about the cost and encouraged us to get rid of some things to make the move cheaper. So we gave away a few hundred pounds of stuff and saved probably $1000. (His original estimate on the weight was a few hundred pounds over our final weight after trashing and giving away several carloads, so he was dead on to begin with.) They handled all items carefully; everything except one cheap, flimsy bookcase arrived without a scratch. (We're amazed that more of the particle-board furniture didn't have problems.) We're very glad we went with this company.
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October 2023 by R Lawr
Don't bother with getting their extrainsurance as it pays nothing. $1500 to repair an item and the only approve $90.And I thought by going with Allied I thought they would be reputable.
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September 2023 by Sheila Salyer
I was very impressed with the care that was taken by the staff. My phone calls were always taken and my questions were answered in a kind and personal way. The team showed up on time when packing and delivering my things. I highly recommend Allied Van lines for your moving needs. I would rate them a 10 out of 10.
