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January 2024 by Tramon Cobb
He was very helpful and taught me a lot and saved me a lot of money I will definitely recommend him to everybody on my job that wants a new upgrade and very knowledgeable
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January 2024 by kathy mclain
I work with Dana at Verizon in colonial heights on getting a new phone set up and he was great!!!
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December 2023 by Lynette DAvella
Garrett, Dylan & Collin were FANTASTIC! We got all our phone issues worked out & bought 2 new phones. These guys were very helpful & made the experience easy & fun. A+Refreshments were provided too!
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November 2023 by Mary Arnold
Sure did appreciate Austin getting me all set up w my new phone. Very positive experience and strongly recommend the Verizon Store in Colonial Hgts.
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September 2023 by Sheila Gosse
I want to thank Joe Saulsbury for making the transition from TMobile to Verizon so easy. He was so helpful and kind and answered all my questions. I would highly recommend him if you’re looking for a new phone or switching from another carrier. Great personality and easy to work with.
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July 2023 by Brandan Tobin
Impossible to reach a human. Customer support IVR automated message pitch Gig speeds for 2min, then asks questions for 4min and hangs upBut it does send links for chat support which is hilarious because I can’t use it, as this is the 2nd multiple hours long internet outage I’ve had in the span of a couple weeks.I work from home and lost a lot of money by not being able to work for half the work day, twice this month so far.For non existent support, and consistent outages, Xfinity gets a 1 starTry your chances with anyone else, even Starlink or ViaSAT, before settling for Xfinity
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May 2023 by Susan Hill
Dana, our sales representative was great. Took a good bit of time transferring our data to our new devices and he was very patient and took his time to explain everything.
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May 2023 by Beth Lyon
Josh Locklear was very courteous and helpful with us! Took care of our transfer and walked us every step of the way! Will do business again and again with him!
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May 2023 by Allen Hughes
Hannah was very nice, very professional and she was great help for my issue.
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May 2023 by Marcus Duvall
I know someone who went there, she had just been widowed & lonely & opened up to a man who works there. She says the man is now harassing her. Another man who works there is giving her inappropriate phone calls.
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April 2023 by Charlotte Jones
Prompt service from Travis. He was professional, polite, understood our issue with a recent online purchase and promotional denial, He continued working with phone representatives even after being disconnected. He could’ve told us to call but he understands customer service and he initiated the call. He even continued to work on issue when we left after 45 minutes. I highly recommend Travis for any of your Verizon needs. He will definitely go the extra mile. I can not do the same for the phone representatives.
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April 2023 by David Phillips
Dan did a great job helping us today and answered every question we had.
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November 2022 by Stephen Bishop
I worked with Peyton today, it was the most seamless Verizon experience I have had to date. Was thinking of switching carriers and instead got a new phone and will definitely continue to visit this store in the future.
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November 2022 by Stephen Dale
I had received a defective phone from Asurion and got help from the Verizon store in Colonial Heights. They were very professional and patient as I had to use one of their phones to call Asurion who gave me the run-around for almost an hour. This store will be my go-to from now on. Very professional!!
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November 2022 by Jane eastwood
They are all very friendly and knowledgeable.Sara was able to fix autopay and my phone without any nonsense. I'll always come to this store for help.
