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June 2023 by Tammy Folks
Love this location
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May 2022 by Kim Falin
This is the worst post office off of center street. They are closed from 12-2 pm. I came in another day and they are closed from 12-215. Today they are closed from 12-2:25pm. This is awful and poor service to the community. Just shirt down.
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May 2022 by Aaron Brennan
I always receive good service here.
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April 2022 by Kaden Gates
Absolutely horrid customer service. Matter of fact, the customer service is non existent. They act like they have no one above them to speak to. DO NOT GO TO THIS LOCATION FOR ANY OF YOUR USPS NEEDS.There are plenty of other USPS locations in Kingsport … avoid this specific one.
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February 2022 by Michael B
The only saving grace of this Post Office that avoids a 1-star rating is its convenient location. Otherwise, I'd be happier to use a self-service kiosk / drop-box (which they do not have) than deal with the crumby, sluggish, unprofessional and rude service. The ones on Eastman Road and Colonial Heights are far better than this.
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September 2021 by Edward Fraley
Homie didn't even know about USPS Informed Delivery.
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August 2021 by Courtney Carberry
This is literally the worst post office ever. They are never open their doors are always locked I always have to go to the other side of town to ship my packages it’s getting ridiculous. If you aren’t gonna be open you should at least post a sign on the outside door or change your hours on Google.
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June 2021 by Jon Reynolds
Carrier left note to trim branches, I did as he asked. He still passing me up, 3 days now. My wife's check is on that truck and we rely on getting our paychecks on time. Very unprofessional, very dissatisfied! If my truck fits under this branch so does his!!!
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May 2021 by Susan W
I’m in here probably once a month. The same guy is always working the desk.... alone... always. He’s very efficient, answers questions and gets the job done. Even with a line, wait times arent too bad.
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January 2021 by Scott Moody
1st of all. When something says DO NOT BEND. Maybe you shouldn't bend it. Second. To whoever decide to just throw my package over the fence just because my dogs where outside. Thanks. They chewed it up. I guess you where real scared of that little puppy that you couldn't just walk in and put it in the mail box.
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July 2020 by Sarah Brunelle
This is a joke. 1 hour wait times. No call for that. I called at 3:45 waited till phone shut off because they closed. So you have people holding and because they close it makes it ok to not answer all the calls. Not including the mail driver cant seem to drop my packages off at my house. He can deliver mail but not packages really
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December 2019 by Austin Akens
Slow. One person running the desk. Always a line. Expect waiting times up to 30 minutes to an hour. You think I'm joking, but I'm not.
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May 2019 by Sam Hughes
one of the two mail men that walks my route walks past my house EVERY SINGLE TIME. then when i call to complain i get stuck talking to a stupid automated system that talks too much. just to he told i have to sit there for another HOUR to talk to a real person. this is ridiculous (: thanks.
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November 2018 by Jeanette Wood
The absolute WORST. We've lived at the same address two blocks away from the Post Office on Center/Clay st. for over 20 years. We used to receive mail/packages around 9 am up until about 6 months ago but now we're lucky to get our mail by 6 pm. We're also really lucky to actually get our mail, that is when it isn't delivered to the wrong address. And it absolutely goes both ways! The picture is what was left by my door yesterday around 6 pm. No idea why the container was left, nor why the packages inside were delivered here WHEN NEITHER WERE ADDRESSED HERE. One was for the other end of the street, and the other for someone several streets over! Clearly USPS has just given up any pretense of even trying to get deliveries right. I tried to call and speak to the supervisor of the carriers this morning, but could only reach the automated system. Upon choosing to speak to an agent the system informed me the waiting time was over 1 hour. SERIOUSLY. I'm still on hold, 36 minutes in with the handset on speaker phone right next to me. Is it really any wonder the Postal Service is going bankrupt?
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September 2018 by Rebecca Mitchell
Packages delivered to the wrong address, several times my neighbor has brought my packages to me. I've taken several packages to different streets around my house with the same number as my address. Carriers are sloppy delivering to wrong addresses.
