-
November 2023 by Evelyn Neil
I love going, and it's a nice place and everyone that works thar are really nice.My coworkers and I go 3 times a week. We really enjoy it. The hydromassage is awesome. And I like the massage chair. So relaxing after work
-
November 2023 by Peppery MedicoS
I had an outstanding experience at Planet Fitness! The facility is well-maintained, the staff is friendly and knowledgeable, and the atmosphere is motivating. The variety of equipment and classes cater to all fitness levels, making it inclusive for everyone. I appreciate the emphasis on creating a judgment-free zone, fostering a comfortable environment to pursue fitness goals. Overall, Planet Fitness exceeded my expectations, and I highly recommend it to anyone seeking a positive and effective gym experience.
-
November 2023 by Big Biscuit
The staff is excellent here but don’t come here expecting to work legs out. The leg press has been “out of order” since August and tonight the 3 leg extension machines are out of order. 2 have signs on them and the one that doesn’t is missing the adjustment handle for the lower pad so it will move on you. Not good for a safe workout. 1 of the 2 cable leg presses is also out of order. I will be going by today to cancel my membership. I’d rather pay a higher fee and have equipment I can use than deal with this.
-
September 2023 by Ciera Graybeal
Staff was friendly, on the other hand I was very excited to start tanning with them. Until I found out they only have level TWO beds if your gonna have such nice equipment, to workout I believe you should have NICE tanning beds and stand ups! Your going to pay high dollar up front for nice tanning lotions and have terrible beds, that don’t make sense to me…the do have the best “brand” of bed. But no I will not touch a level 2 bed. I’ll take my business elsewhere after my membership is over. Just like many other people who love to tan, they sure won’t do it at the Kingsport location!
-
August 2023 by MR HousingNC
Water fountain been broke for weeks now, dirty filters and nothing until I wrote this review!! Told filters had been ordered for weeks, lol. Order more than 1 perhaps?Cleaning is done over and over here. I think way too much! Wish they would fix the treadmill TVs and not broken cable machines.The staff are awesome. I would name them all but alas planet don’t care!Managers good, not so much. Hopefully we get new owners and managers here. Less cleaning, more fixing and more focus on gym!!What club manager? The one that sits around all day?
-
August 2023 by IAMCornholieO
Great place to exercise, i had a membership with anytime fitness for a while and Planet Fitness is way better. The price is unbeatable and they have more equipment, the hydro massage chairs and tanning booths are definitely a plus. I haven’t used a tanning bed in years but might give it a go but the hydro massage chairs are amazing.
-
August 2023 by Heather Schuman
Chris Ingle is one of the best trainers in this whole Kingsport area. I have had the best results since he has been training me. I am so glad planet offers one on one training because in a class setting I know I wouldn't get the same results. He is the only reason I will keep going to planet. I have also met some of his other clients that are older and they have also had such amazing results. He even got one of his clients walking again that was in a wheelchair. SERIOUSLY recommend him to anyone that wants results. Thanks Chris...
-
August 2023 by Rohit Baragi
Gym Partner Wanted:Hello! Planet Fitness member seeking a gym partner for motivation and accountability. Let's conquer fitness goals together and make it fun! ?? Interested? Reach out!
-
July 2023 by Skip White
Hopefully with the new management and staff things will go better than in the past. I've had some very bad experiences in the past with some staff members, with the exception of Adam and a few others that are always very helpful and pleasant. Adam is truly exceptional with his politeness and cheerful attitude and I'm glad he is still there. Many of the machines are not operating well at all and that never is given attention to until the machine completely fails. I have several of my employees that go to this gym, and we have now offered a paid membership to any and all employees that want to join. I have 26 employees, and hope many will take us up on this offer. I've not met the new manager but I've heard she is a nice and reasonable person to deal with. I might also mention this gym has a great amount of really friendly members that are always willing help ya out if needed.
-
June 2023 by S Q
ProsConveniently located, great hours, cheap monthly rate, and decent selection of equipment.Cons1. The equipment on property is poorly maintained. The equipment stays broken for months on end. Every day, I discover something new that is broken. The seats on the equipment are repeat offenders, with many seats inoperable the entire time I've been a member (since 2019). Some equipment is borderline dangerous due to the poor maintenance. Once day a leg machine broke while I used it (bolts and screws flew out of it.) The inability to properly position seats is likewise dangerous, as it places you at risk for injury due to poor positioning. In the women's bathroom, a sink remained out of order for 14 months. The water bottle filter is rarely changed. These complaints fall on deaf ears.2. One single person is responsible for cleaning. If that person is not at work, nothing gets cleaned and the trash piles up for days. She works very hard to maintain the cleanliness of the facilities and takes great pride in her job, but she has little to no assistance from the other employees. The other employees stand at the check in desk glued to devices with little guest interaction.3. Rules are not consistently enforced. See above, the majority of employees remain glued to devices all day and often permit inappropriate activities to occur within the facilities.Bottom line: This is a potentially great gym, it's just poorly managed and poorly maintained.
-
June 2023 by Mme. M
ProsConveniently located, great hours, cheap monthly rate, and decent selection of equipment.Cons1. The equipment on property is poorly maintained. The equipment stays broken for months on end. Every day, I discover something new that is broken. The seats on the equipment are repeat offenders, with many seats inoperable the entire time I've been a member (since 2019). Some equipment is borderline dangerous due to the poor maintenance. Once day a leg machine broke while I used it (bolts and screws flew out of it.) The inability to properly position seats is likewise dangerous, as it places you at risk for injury due to poor positioning. In the women's bathroom, a sink remained out of order for 14 months. The water bottle filter is rarely changed. These complaints fall on deaf ears.2. One single person is responsible for cleaning. If that person is not at work, nothing gets cleaned and the trash piles up for days. She works very hard to maintain the cleanliness of the facilities and takes great pride in her job, but she has little to no assistance from the other employees. The other employees stand at the check in desk glued to devices with little guest interaction.3. Rules are not consistently enforced. See above, the majority of employees remain glued to devices all day and often permit inappropriate activities to occur within the facilities.Bottom line: This is a potentially great gym, it's just poorly managed and poorly maintained.
-
June 2023 by Sasha Gilbert
Incredible equipment, clean environment, friendly staff! There is something for everyone! Let’s GO!
-
June 2023 by Becca Bickford
The only thing I have an issue with is some people do not wipe machines or the tanning beds down after use. It's unsanitary and disgusting. I go to use them and needing to take time to wipe everything down before and after use is a little irritating. It says specifically to wipe them down after use and some people still don't. Especially tanning beds. Who wants to lay in someone's sweat? No one. Clean the stuff after use people. It's easy and takes 10 seconds.
-
June 2023 by Tim Vaughn
When I walk in I am greeted with smiling faces from Chance, Hayden. Debra, Allison & others. Several workout station choices, Hydra Massage, Tanning & other amenities. Tim Vaughn
-
May 2023 by Playboi T.
Staff was very friendly at first when I went for a free trial with a friend. When I came back and joined the next week the attitude of one staff member made me feel like she was doing me a favor for being a member. I got the black card and paid extra so I could bring someone with me. She treated my guest like he didn't belong there. It would help if one of the employees were more helpful with people that haven't worked out at a gym before.
