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March 2024 by Tammy Tiller
Pharmacy…Lauren is very knowledgeable/helpful. If customers choose a med on the app and there are no more refills, she will call the Doctors office to have it renewed so patients don’t run out. She has exceptional customer service when asked questions about OTC products.
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March 2024 by Glo G
Lauren with the pharmacy worked really hard to accommodate prescription needs even though I didn't have insurance.
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January 2024 by Mike Penley
Absolute worst pharmacy. They think there drs & can dispince your prescription when they want. Last time for me.
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October 2022 by Donna G Kingsport, TN
Technicians are very friendly and helpful. Only suggestion would be to open consultation window for patients who have several questions, would make the line go much faster, but I don't think they have enough staff to incorporate this change effectively.
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September 2022 by All American Autos
Waited for a prescription over 2 weeks because it was supposedly ordered and never came in. A prescription is extremely important and I transferred all of mine to a different store because of this. We won't even get into the fact nobody answers the phone or steps up to the window to help you. I believe customer service here is the worst I've ever seen in my life, fyi I'm over 55 so I've seen a lot of bad service in my days. Sad times we are living in now a days.
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September 2022 by Tamara Foxworth (TSparkles)
Technician Anne cancelled prescription without permission or even informing me. Was very rude and even stated it was too much work to deal with to put it in system to fill.
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September 2022 by Shila King
Memorable staff, kind and always working to make everything a great experience for us.... For me. Truly enjoy being a member/patient of theirs.
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August 2022 by Mary Keathley
I give the staff a 5 star rating. I have always called my canines prescriptions in and when given the date for pick up, the medicine is always ready and staff is always kind to me. My good rx card saved me over $250.
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August 2022 by Michaela Barney
Writing this review for others. They are receiving a one star due to never answering the phone. Always being late on prescription refills. Employees are disrespectful.
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March 2022 by Dick Mikes
I went into this Kroger just to use the bathroom I found myself coming out with more but I needed there was stuff in there adult winner for real you know like the fruit I didn't think fruit was that good man did they have good fruit thanks Kroger's you really know how to make a person feel welcome that's why they get four stars
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January 2022 by Melissa Hicks
Always slow. If you’re sick and go to the doctor you want to get your Rx and go home. An hour tops at most pharmacies to get a doctor called in refill. Not this pharmacy. Always “at least a couple of hours” they say. But it’s always just before closing time and there’s not even enough time to get there to pick it up after you’re notified. So in summary, don’t expect a doctor called in fill to happen on the same day. I switched to this pharmacy only to switch right back to my old one.
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January 2022 by Gail Taylor
The one on East Stone Drive almost never answers their phone no matter what time of day you call.
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October 2021 by Cory Paul
Had to give 1 star because no stars is a option.every time we go to get my sons refill he gets every single month.they say we are waiting for the approval for the doctor. Even though the doctor calls it in the day before. Worst pharmacy ever.
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August 2021 by Melissa Clark
Always slow. If you’re sick and go to the doctor you want to get your Rx and go home. An hour tops at most pharmacies to get a doctor called in refill. Not this pharmacy. Always “at least a couple of hours” they say. But it’s always just before closing time and there’s not even enough time to get there to pick it up after you’re notified. So in summary, don’t expect a doctor called in fill to happen on the same day. I switched to this pharmacy only to switch right back to my old one.
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August 2021 by James English
Great service and pricing with Kroger pharmacy card
