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September 2024 by Teresa Davidson
Excellent service from everyone at Kingsport Honda. Chad was very informative and friendly. I'm very satisfied with their service dept.
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September 2024 by steve wintermute
Very good by service guy service people
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September 2024 by Krista Gibson
My advisor, Mike Davis, was excellent. He was attentive to what my request was upon arrival & didn’t try to “high pressure” me into adding on services & maintenance costs that I did not want nor need.
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September 2024 by Michael Johnson
Done great job. Amber was very helpful.
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September 2024 by Roger and Nancy Fender
Chris was great! And popcorn was fresh
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September 2024 by Kevin Watkins
Excellent service, as always. The team at Honda Kingsport always takes great care of all of my cars, and always gets us in and out quickly. Thanks guys!
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September 2024 by Susan Necessary
Great service!! Susan Flanary
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September 2024 by Lynn Fugate
Good service every time
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September 2024 by Bob Lawrence
Good job! Quick and efficient.
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September 2024 by meandminemake5
2 years ago I gave Honda Kingsport 5 stars. Today, I wouldn’t give them a -5. Unfortunately, the least I can choose is one star.
I have purchased 4 cars from this dealership but I can say after my most recent experience with their service department, I will NEVER purchase another one there. I have never been so disrespected and talked down to in my life over a WARRANTY issue. There are plenty of other places to shop and they should remember that. I furnished video of the issue that clearly showed my iPhone cable wasn’t even plugged in and yet the tech continued to say the issue was my cable. When I suggested they actually watch the video I provided, it immediately changed to it had to be my phone. Funny thing is, my phone works perfectly fine in my Explorer, my daughter’s Hyundai, and ALL of my company vehicles so instead of trying to pass the buck- fix the problem but no. I’m picking up my car today and it still does not have a functional stereo or screen. It’s going to another Honda dealership and since it’s a problem posted about in several Honda forums online, it shouldn’t be that hard to fix IMO.
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September 2024 by Patty Rutledge
Very friendly and accommodating to my needs. Found the car I wanted with hardly any delay.
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September 2024 by Robin Richardson
As always a top notch experience. The service man Josh was very helpful and knowledgeable.
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September 2024 by Brent Mullins
Pleasant experience.
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September 2024 by Earl McVay
Excellent service department.
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September 2024 by Tessie Oliver
The Service Advisor Amber is nice and very knowledgeable. Always a pleasure to come.
