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January 2024 by Jon Gilliam
Steve Lowe at Grand in Kingsport is AWESOME! He is so easy to deal with and can make your shopping experience easy. I never realized how easy it was to place a custom order. I can’t wait to get my recliner!Thank you, Steve!
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January 2024 by Michael Arends
My wife and I just bought a beautiful couch for our new home at this location. Steve was amazing and immediately started to help us find what we were looking for. This location also has a ton of things to choose from-both an upstairs portion as well as a downstairs. They have a great selection of pricier items if you’re looking for something fancier, but a great selection of discounted, as well (which is where we found our couch!). We were also able to get it delivered and assembled at our new house. It was an overall great experience. We just moved from out of state with a lot to deal with and this was blessing. Thanks Steve and team!
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January 2024 by Linda Villanueva
I was shopping for a bed frame and found a very nice one at a reasonable price. While there, I learned that they have a second showroom below the main level. Who knew? I'm sure I'll be back for more of the knowledgeable and friendly customer service.Bonus surprise: they offered me free drop off local delivery! They also offer product assembly services for a fee.If you haven't visited GRANDS recently, I highly recommend it.
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December 2023 by Ben Pennington
Great local shop. Our salesman, Mike, was patient and knowledgeable, and he gave us plenty of space to explore and discuss; no pressure at all.When I forgot my phone there, another salesman found it and turned it in to the office, and the woman in the office was organized and had a sticky note on it for me to retrieve. Really great staff.
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December 2023 by Sharon Speed
Stephen Hixson was very knowledgeable and friendly. He made our experience there wonderful. Jennifer in the back office was very helpful and friendly. We will be coming back to see Stephen.Thank you all so much ?Brian and Sharon Speed
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December 2023 by Michael Eastman
Large, place with a large selection. We were able to find what we were looking for and have it delivered/assembled for an additional $150. We thought the overall price was very reasonable for the quality of the bed and mattress we purchased.
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November 2023 by tim thayer
Visited Grand Home Furnishings looking to replace a couple of recliners we had grown tired of. Our sales rep, Steve Lowe, did a very good job showing us the kind of recliners we were interested in without any high pressure sales pitch. With his help we found what we were looking for and purchased two power recliners which are the most comfortable pieces of furniture we have ever bought. Highly recommend shopping at Grand if you are looking for furniture or bedding.
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October 2023 by debbie
Today is Sunday and we have been researching and hitting local furniture stores since Friday. We knew we wanted a loveseat that reclines, but had no idea whether fabric or leather, or in between, or with manual or power to recline. By Sunday we were so confused, and more educated! Ha!! When we both sent each other the same loveseat, one at 7:30 am and the other at 10:30 am, we knew we had to see the display at Grand Home Furnishings in Kingsport, opening at Noon.Upon walking through the door, and being greeted by Judith, we knew we were in good hands, and smooth sailing from then on. The loveseat was almost perfect for us, and as we heard the deals from Judith, we were on board. Judith was professional, courteous, and down-to-earth. She made it all seem seamless. We were handed off to Olivia, the financial consultant, with our 0 percent loan, a bag of goodies and a very soon date of delivery for our leather power recliner loveseat.Did I say seamless?! We had done our homework and all else was a breeze, thanks to the efficiency at Grand Home Furnishings in Kingsport!!
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October 2023 by David Bundren
I had a pleasurable experience picking out a new bedroom suit for my grandson. The delivery and set up guys did a great job and fast. Will definitely do my home furnishing shopping at Grands in the future.
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October 2023 by Annette Dorsey
The ladies were nice, the lady that met us @ the door has great customer service! I only needed a table to sit my TV on, but I would definitely go back if I decide to reside out here! Really nice furniture with decent prices
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October 2023 by Larry Hammonds
Thank you Grand and Stave Lowe for an awesome experience. We love the recliner I purchased for my father. It fits him perfectly. The salesman was very nice and helpful. Thanks again would recommend to anyone.
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October 2023 by Sarah Sutherland
We have been on the hunt for a mattress for a year now. We were instantly greeted by Steven when we walked in and expressed all of our wants and needs in our search. He was extremely patient and made sure to double check and get all the correct information to answer my long list of questions. We greatly appreciated his effort and kindness during our time shopping today. We are looking forward to getting our new mattress in!I would also like to note the significant price difference in shopping here versus other local stores. Thanks again!
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October 2023 by Stephanie Lewis
Grand Furnishing is great! Extremely helpful every time I go in. Lynn is fantastic. She does a wonderful job helping with all our furniture needs. She is so sweet & caring about her customers.
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October 2023 by Margaret Linthicum
I was very happy with Ray Hickman when we walked in. I had a piece of furniture in mind and he brought me right to what I was looking for. We never felt pressured to buy anything. Praying my selection looks good in my home.
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August 2023 by Robin K
Steve took the time to listen to our needs and promptly show us what was available and walk us through meeting each desire we had. He was very kind and patient with us and very accommodating. We really had a great experience as first time buyers.
