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November 2023 by Daniel O'Brien
I got a flat tire during a cross country road trip and brought it here where Billy got right to it and got me back out on the road within 30 minutes. Great guy!
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August 2023 by Maria Hines
I took my car here and they cracked the plastic in the trunk trying to fix it. They never told me it was messed up I got home and saw how bad it was. They also forgot to change my oil. The guy said it "slipped his mind." Its super cheap service but at what cost.
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August 2023 by Lee Hunt
All I needed was for someone to look at a leak I had in one tire. I ended up here when another tire place couldn't fit me in for over 2 hours and then tried to sell me a whole new set instead. Billy and his crew immediately fit me in and treated me like a queen. Ladies, if you're in Kingsport and need help with your tires, come here. You won't be talked down to, and you'll get wonderful service. They fixed my tire for free and invited me back when I was READY to replace my set. Now that's service. Thank you.
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July 2023 by Wendy Lichvar
Super great folks! Daughter needed a tire replaced and they had us in and out in time.
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July 2023 by Stephanie Lewis
I went with a screw in my tire. They quickly removed & patched my tire in less the 30 minutes, at no charge. Extremely nice & helpful. Would recommend their services & will be back again soon.
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July 2023 by Kevin Kirk
There are a lot of hidden fees and significant mark up on parts. Your $95 oil change does not include an oil filter. That is another $10 plus another $25 in unexplained shop fees. Any additional mechanical issues that you want to be looked at will incur an additional $99 fee. My $26 washer fluid pump was billed at $178, plus another $24 in mysterious shop fees. My wife picked up the car and was told that there was no labor charge for the pump exchange because the part “was so expensive”. Free Service-what a joke. They get two stars for timely service and fixing the problem, but you will pay two or three times more than most other shops
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June 2023 by Nickie Kilgore
Always super nice, knowledgeable and helpful..Will always come here for my oil changes!!
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April 2023 by Deuce Jessen
Great experience. Treated me with respect. Layed out my options and didn’t try to rip me off or make a fast buck.
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March 2023 by Joshua Grant
Missed a major issue with my tires. Took my car in for tire rotation. After leaving and noticing something was wrong- they realized threads from the belt were showing. I could have had a tire blow out driving down the road. It is clear there is no attention to detail at this facility.
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February 2023 by T G
FAST AF & HONEST FRIENDLY SERVICE. Don’t feel ripped off like a lot of places. Was probably in and out within 30 min for oil change, break pads, tire rotation, tire pressure and windshield wipers && probably topping of fluids idk haha but it was quick quick ! On that note it was just me and one other person who came in for tire rotation so at the moment it was not busy thankfully. Definitely a yes place! I feel like I officially have a place for my car again where I know I can be provided with trusted car service!
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February 2023 by Annabell
Hard to find friendly and knowledgeable people, that are honest! But thanks to these reviews, I gave them a chance and I'm so thankful I did! I was impressed and I will be back! Thanks again guys!
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February 2023 by Wendy McNabb
I needed to replace my brake light bulb and couldn't get the lens cover off by myself. I stopped in this morning on my way to work, and the 2 men working were able to remove the lens and changed the bulb for me. Took less than 5 minutes!!! Thank you for your great service.
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January 2023 by Kelly McAnaw
Incredibly friendly and helpful service from Ronnie (and the rest of the crew!) So thankful to have a local shop that really seems to care.
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December 2022 by denvelle ketron
These guys right here are the best, friendly professional and price competitive. I had a screw in a tire went to where they were put on at and those guys had only 2 cars in front of me at 9am and I was told it would be a few hours because they had to get those 2 cars done and had to eat sometime. Needless to say drove to free service and man in and out in 30 min or less and had tire fixed. These has earned alot of business from me now all future car issues will go to them. Thanks guys
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November 2022 by brian counts
Went in today to get Tire Pressure Monitors put in on a 2008 Colorado. Purchased OEM ( factory) sensors. Was told by service personnel that typically we use the cheap ones and not factory sensors. When he figured price which was double what I was quoted I asked why the price changed from a phone call to in person. He then proceeded to throw the sensors at me and told me to take my business elsewhere. Would not give one star, would be negative if offered. Have dealt with many auto parts places in my life but never been disrespected the way I was today.
