-
February 2024 by Wendell Buchanan
My wife's car was damaged by a young girl backing into her. When dropping the vehicle off for repairs @ Body Shop, young girls insurance/Body Shop had made arrangements for rental vehicle @ drop off early a.m. I was met by Enterprise Representative, Isiah Porter. He was prompt, kind, professional, explaining everything in detail as to make transaction a seamless process as possible. Customer Service never goes out of style. Thank you so much Isiah Porter & Enterprise for making a difficult experience pleasant. Great Job!
-
February 2024 by Jason Gillenwater
They always do a great job of making the vehicles I'm requesting, available for the dates of need. They're very professional and helpful
-
February 2024 by Rhonda Gentry
Everyone was very professional and accommodating. Will definitely come back when I need another rental.
-
January 2024 by Patsy Jasoni
Kingsport Tennessee has excellent customer service nice cars if I need a car again I will use them Thank you for your help
-
January 2024 by Greaser
Got a rental while my truck was being worked on. Was told weeks in advance they would have a vehicle that is similar available due to my having to travel for work. The original truck they brought had a bad tire. That's fine but looks like something they would check before leaving. I was given a small pickup and told they would have me something larger and 4wd by the next day. No contact from them on the following day, when I called they told me to come in and pickup a different vehicle. When I arrived the staff that handled the swap was very rude and snappy. Highly recommend you go somewhere else.Edit*After writing this I was contacted by a employee who was able to get me what I needed. Although it took multiple trips and some time it was made right.
-
January 2024 by Troy Guthrie
I’ve never had a bad experience with Enterprise in general over the years, and my latest interaction (at the Kingsport, TN location) was no different.The staff made it quick and easy to get the car and return it.They communicated with me and checked in during the three-week rental to ensure that I was a satisfied customer.Once again, big, big thanks to Enterprise! I’ll continue to recommend Enterprise just like I always have.
-
January 2024 by Joanne Peralta
The service at this location is top notch. We had an issue back in September with our car rental in FL and Andrew helped us out by switching the car for the correct one right away.This time again now in December we came back to the same rental and the we were treated just as great as the 1st time.My go to car rental is Enterprise they have one of the best customer services around.
-
January 2024 by mark bigler
Top notch professional service. Gave full explanation of costs. Had van ready upon arrival. Check out and check back in were expedient and professional.
-
January 2024 by Kendra Daniels
Rented a car from December 18th - 20th. Friendly and efficient service! Car was clean and nice. I believe the guy who helped me there was named Miller. Thank you! Will be returning for any rental needs in the future.
-
January 2024 by Elisha Murdoch
Great customer service
-
January 2024 by hollie dingus
Got a car i wasnt expecting to get ..friendly people and appealing atmosephear
-
December 2023 by Carl Stone
Easy pick up and return, friendly staff. Had the vehicle clean and ready. In and out in less than 10 minutes on a busy morning.
-
November 2023 by Chris Duffy
I had a fantastic experience with a rental on November 17, 2023. Isiah Porter was quick, courteous, and professional. I was in and out in less than 10 minutes. Great job!
-
November 2023 by Marcus Jones
Isiah Porter is the man to go to for rentals! He helped set up two rentals for me and my girlfriends family and it was a super fast and easy process for both parties. He’s very knowledgeable and personable and makes sure to go above and beyond to help you out and answer any questions or concerns you have. Couldn’t recommend him enough!
-
November 2023 by Matthew McCracken
Was told we’d be given a car comparable to our Camry XSE they showed up in a plain Kia Forte called to get a different car lady told no problem come down at 3 and we’ll get you in a comparable car… okay drove to the Kingsport store on the other side of town just to be told sorry we don’t have anything right now and we don’t hold cars! ??? so why have us drive down there!!!
