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January 2024 by Mac
Professional, curious, and a pleasure to visit
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January 2024 by Dean Family
My wife and I had the Dougs car wash 29.99 plan for a few months. The staff are friendly as can be. The option to do touchless is an absolute +++. The car wash did good I had no real issues with my truck (2022 F250). The guys that prewash are hit and miss but we are human and thats that. The problem lies with the vacuum attachments and air guns. The vacuum attachments were either partially or fully clogged alot of my visits. The air guns either did or didnt work. The cleaning bays had trash on the ground or clay dirt. Alot of the issues could be solved with a little pre opening maintenance or a little attention thru the day. Now we have since canceled our membership due to 1 -trying another car wash. (Review coming) and 2- Other car wash has a discount for 2nd, 3rd and 4th vehicle which Dougs as I was told does not offer. Considering Kingsport has plenty of car washes, shop around. It was kind of hard to cancel my membership as I couldnt get thru by phone and had to message on facebook as well. I finally got canceled after a few days. I would also take in consideration that Dougs only has two locations versus the other car washes if your a traveler.
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November 2023 by Reese Milhorn
Dynamite. This wash is unique. Your vehicle rides on a conveyor system rather than a rack you have to line your vehicle up which most of the time scratches your wheels. Less abrasive and pressure wash minimizing scratches on the paint.
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October 2023 by A P
I pay the monthly premium for two vehicles so I’m here a lot. Pretty good wash; the vacuum stations have various issues. Lately, the Halloween craze scares the piss out of my small children, so that kinda sucks but overall pretty decent spot.
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October 2023 by Samuel Hoover
Won’t ever be back their to wash my car it damaged my car antenna that was on perfectly tight but broke the bolt and was told sorry it happened that it had to buy the parts to fix it
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September 2023 by Dameon Stevens
I went to this car wash on Saturday, when I went threw it I thought nothing of it to check my car after it was done so when I got home I looked back at my car and it took HUGE chunk of paint off my divers side mirror and made a big spot on my front bumper I think they should be responsible for fixing my carService: Car waxing
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September 2023 by Leshay Rosenbaum
Purchased the top wash and I’m pleasantly pleased! They had no problems scrubbing my Weather Tech floor mats and giving me more tire shine. Will be back!Service: Vacuuming
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September 2023 by Allen Poore
When I first started everything worked good and was a decent watch but now lately a lot of the vacuums do not work and the past couple times the guys there came out and just barely sprayed it off and didn't wipe anything off and act like they didn't care but they were only two of them working and I understand that but at the same time I don't because that is their job I guess also I have tried to cancel and I have sent emails to please cancel my membership and still trying to take out of my account and now giving me fees because the account I was using it I did not put the money in there because I want it cancel so I just want to say appreciate the 15.00 fee you just got me this morning for running it through again when I've already asked you to cancel
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August 2023 by Ethan
Went thru today and when done there was still a lot of gunk on my windshield it missed a lot of dirt on my truck and didn’t clean the wheels hardly at all. I shouldn’t have to go back and clean the truck myself or waste time going back thru the wash where it still wont get it clean. Take the time and wash your car yourself at home you and your wallet will be much happier
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August 2023 by Shannon Carr
Best in town!!
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August 2023 by Stamitch Mitchell
AWESOME car wash , Great employees very helpful, the only Bad is No wheel washing or Wheel wells prep spray out
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August 2023 by Tracy Davis
Great service as always
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August 2023 by chris bright
I’ve been an unlimited customer at another car wash since it opened. I have three cars on the plan. When I had to continually wait on gate malfunctions and declining qualityI tried Doug’s. I am creature of habit. It takes a lot for ne to look elsewhere. Doug’s is more money. I wish they had family plan. It is worth the extra money. Hands down the best!!!!!!
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July 2023 by Jonas Hubbard
They do not tell you it is a contract, they was not willing to give us a first responder discount like they had previously told us. The owner is rude and unwilling to help FIRST RESPONDERS out. I would strongly suggest no one go here, or his Laundry Matt. We was regular customers and drove from Lebanon twice a week to use his Laundry Matt, never again. I hope he goes under for deception and lies he runs his business with. I will pray for him to change his ways, but I worry about his soul.
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June 2023 by Amy Peguese
I really like the conveyor belt system without rails. I purchased a $15 wash today and it looked good. Thrilled to have towels available to wipe down my car, as well as the mat cleaner!
