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June 2024 by Jason Gillenwater
It's my go to pharmacy and other health products, because they're the most helpful and dependable around.
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May 2024 by MELISSA ADKINS
I ordered a photo and paid online. I didn’t mind that they have to scan the photo envelope before I could leave with it. The problem I had was that the clerk asked if I wanted to look at it before I left and I said yes. Instead of handing it over, she opened it and put her fingerprints all over my nice new glossy photo. I didn’t request it to be reprinted as I needed it for a project.
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May 2024 by Roger Smith
Staff very professional and friendly
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April 2024 by K&N Painting
Great customer service & the pharmacist was very knowledgeable and had no problem answering my questions and giving me his input about how I should take my medication.
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April 2024 by Mechille Phillips
Extremely poor customer service. Dealt with them 6 or 7 times and all but one person was very rude. Spoke to the manager on duty once, Washington, to voice our complaint. His response was just "ok'. No apologies, no excuses, no care at all.
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March 2024 by Staci Sturgill
Excellent
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March 2024 by All American Autos
Busiest pharmacy in town and they do an excellent job!! Give them some credit because most of the time it's your health care provider who messes up your prescription!!
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February 2024 by Cadence Moffitt
As a pharmacy technician I hope your all’s pharmacy manager sees this and corrects you.Yesterday we came to pick up some medications for my sister one of the medications was prednisone, in the sig line the directions stated “take as directed” if this were a dose pack, these instructions would be okay.. However, it was loose tablets and there were no additional attached directions( I understand that it’s possible the doctor sent it in with that sig but this is where you should have called them for clarification)nor was there any counseling offered or given to us, at the pharmacy I worked at when in retail we had to offer counseling to ALL patients.On the note of no counseling she was also given ofloxacin EYE drops for her ear and it was probably switched due to insurance/ pricing issues , and going back to my experience in the field I know eye drops can be used in the ear… but that is not common knowledge. I understand that specifically yes in our situation my family had access to someone with pharmaceutical knowledge. But not everyone had that and this could have resulted in a medication usage error.Do better:)
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January 2024 by Stacey Forrester
I was in line in the store for approx 10-15 one person being waited on I front of me. When she walked away from the pharmacy pickup- I moved forward it was my turn. The clerk so oh it’s 130 we are now closed for lunch , come back at 2. I was standing in line and had been waiting on my script to be picked up. She sorry we are going to lunch and pulled down the gated window. I understand they needed to go to lunch but take care of your customers who had been waiting in line first. I was the only customer in line . I was out of the store and home by 138 after she did not wait on me- so I don’t think it was even actually 130 when she told me this. CVS meds to have staff to cover lunches and not everyone go at the same time. This is crazy to close completely for lunch. But even more absurd to not finish the customer in line snide the store.
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January 2024 by Little Bit
Insurance wants me to use this chain, I called insurance company and refused due to years ago I was ALWAYS shorted on certain medications and after first incident I asked for them to recount my scripts and was told they did not have time nor would they due to being counted by machine and pharmacist check they were correct….I then said I hope someone enjoyed 20 of one script and 20 of another!!!! Never again!!!!!
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January 2024 by Hunter Morrell
The absolute worst pharmacy ever. You wait 45+ minutes in drive thru. They will not move the drive thru. Inside is just as worse.
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January 2024 by charsanna light
Everyone is nice and helpful. And they have a app to help u save on items l use it all the time
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January 2024 by Strawberry Jam
This is the worst pharmacy in the Kingsport area. I was there for an hour last night getting medication that was sent in from the urgent care across the street, first they told me it would be 25 minutes so I waited. 30 minutes later that same girl with the black scrubs, long dark ponytail and glasses told me that my insurance didn’t want to pay for it at first but she pushed it through and it would be ready in 10 minutes. Insurance wouldn’t have anything to do with it not being ready, I think she just neglected to fill it. I told her twice that they had my maiden name on file and she didn’t bother to change it, and in the middle of ringing me up she hollered over to the drive thru and said “Libby I don’t feel like being over here, do you want to switch??”. She then handed me my bag with the incorrect name on it, no “thank you have a good night” or anything. Her attitude was terrible, she couldn’t have cared less about being there or helping anyone. Horrible customer service and horrible employees.
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December 2023 by Ozzy
I have had insurance problems both times I have been to the pharmacy at CVS in Allandale. I called this CVS to get someone to help me with the insurance issue & Savannah went above & beyond! She called the insurance & got the issue solved so I could pick up my daughter’s prescriptions! CVS needs more people like her!!
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November 2023 by Daniel Price
Employees working drive thru must hate their job.
