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December 2022 by Julie H.
This CVS pharmacy is the only one i will go to. Everyone here is very professional and very nice and helpful. Thank you all !
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December 2021 by Jennifer Depew Monroe
I went in to buy some sinus medicine for my Dad and they were out of the name brand so I had to get the CVS brand which was fine but there was a 5.00 reward which goes on your CVS Card. They Pharmacist used her CVS card instead of asking me for mine so she used hers card and took my 5.00 reward. Why promote this if your employees are gonna take them?!! Will not be shopping here anymore!
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September 2021 by Leslie C.
Worst place in all of Kingsport!! The staff are a joke and are so rude. They could care less about you. They will talk and joke while you are standing there waiting to get your meds! Tried to transfer my prescriptions to Walgreens and they even said they were a joke. Walgreens and to call my dr office to get my meds in there system!! How stupid is that!! Please do yourself a favor and not shop here.
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August 2021 by Elle C.
The service was awful. I had to wait for 30 min for someone to come to window after everybody else left. They was Bradley anyone in line and I pressed the button several times. It's at night too so I don't know why they can't do their job. They do not ever answer the phone either which is also very frustrating. Overall terrible.
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October 2020 by Mellie C.
Every visit to this store is a nightmare. The pharmacy staff spends all their time being jerks and creating situations where customers are forced to wait long periods of time. I was told tonight it would be a 3 hour wait to buy a box of Sudafed because it would be placed in line behind the Rx in the queue to be filled when Sudafed just sits on the rack, they only check your ID. It requires no filling or label. It took over an hour for me to get my Rx refills last month. I immediately transferred them elsewhere. Two months ago, I cancelled Care Pass because I had a question the smart mouthed staff wouldn't answer for me. I was a CVS customer for 14 years. The staff member who wouldn't sell me Sudafed tonight was the last straw. She told me yes please call corporate because they don't care. After seeing the bad reviews all over the Internet I do believe corporate doesn't care. They must set policies within their company to ensure rudeness. Staff must be required to be overbearing.
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November 2019 by Ky B.
Don't go here. My prescription was sent from a doctors office; when I arrived they said they hadn't received it yet, okay no problem. Went back about 45 mins later and they still hadn't received it . There were issues with the escript system. So I waited a little longer because it was supposed to be being sent. Went back about 2 hours it wasn't there and they hadn't even bothered to call the facility; tried to claim they didn't know where the prescription was coming from even though I told them the other times I had been there. I went and got a hard copy of the prescription and still had to wait 40-50 minutes for them to fill, while they filled others who hadn't been waiting as long as I had. So finally at 2:15 I got my prescription.