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November 2023 by Doran Osborne
T he new salesman was great Mr. Garrett he done a real good job of explaining every thing to us. He will make a good sales person for the dealership we will use you all again.Even the ones that helped out was nice. We really enjoyed doing business with you all.
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November 2023 by Stephanie Landry
John Brooks was amazing in helping me purchase my brand new Buick. From beginning to end, he was communicative and extremely helpful. The finance manager and Sales managers were so friendly. I drove 3 hours to pick up my car and it was worth the time and money, I’m so happy. I don’t feel like I was pressured and none of them were pushy, the entire process was effortless and I highly recommend anyone to purchase from this dealership. Being a woman, I noticed other dealerships tried to finagle me into something I didn’t need and call over and over again knowing they couldn’t provide exactly what I was looking for but, at Champion, I felt comfortable, well taken care of and they got me exactly what I wanted. Please go here before going anywhere else.
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October 2023 by Andrew Evans
John was so easy to deal with! He was like spending time with an old friend, instead of a stranger. He answered all my questions and explained anything I ask. Andy and I both really liked John! Our day with John was great! I'll always buy from Champion of Kingsport!
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October 2023 by Josh Glover
Duane, Jamie, and Tim were all excellent throughout the whole process. Jamie went way above and beyond for me especially considering all the off-hours communication and arrangements he made. Couldn’t recommend this group more highly. Thanks guys!
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October 2023 by Alex Pena
The customer service at this location is unmatched, incredible, and the best I've experienced in any industry. Aaron in particular with the service department is outstanding and an invaluable person. At the end of August I took a trip up from FL to TN to help someone move. My 2016 chevy cruz started having issues when I got there. I ended up being forced to tow it to this dealer as no one else had availability. I wasn't from this area, and completely stuck with how to get the car back down to Florida. Aaron was my service advisor and kept me in the loop, offered whatever he could, and understood the full circumstances of my situation. I'm grateful to him for all his dedication, kindhearted attitude and dedication to getting me back on the road. The chevy location in kingsport on stone road is an elite crew and I'm sure most or all of it is due to people like Aaron being there. Aaron you're the man, I appreciate everything you did. Y'all should stop in and get your work done here.
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September 2023 by Donna Isaacs
1st off, i dont trust dealers.BUT these guys fixed a $1000 mistake by the previous owners. As it was sold as a certified vehicle. They did that repair as a courtesy. As well as fixing a new problem. We traveled out of state for their service. They also, put a rush on it due to our schedule.
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August 2023 by Kathy Kokinacis
Never bring your car or truck to be serviced here!!! We asked for a tune up and that our truck was running rough. We got a tune up for $1253.00!!?! Truck still runs so rough we can’t drive it! When we brought it home it had ZERO COOLANT in the radiator!!! What kind of service department does that ?? I’ll tell you what kind- the kind that we never go back too !! Do yourself a favor and find another place to take your vehicle!!!!
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August 2023 by Kris Mars
The service and sales department staff are amazing! My husband and I have bought a couple vehicles through Champion, one in JC and one recently in Kingsport. Everyone is so kind, understanding, and helpful. Tim Copenhaver is amazing to work with and Jamie in sales at Kingsport is the best! Thanks guys!
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August 2023 by Sharon Collins
So sad. We bought our Subaru there then the new owner dumped us. He doesn't sell Subarus. We have to go to Wallace Subaru. I won't buy anything from him. No one let us know, We found out accidentally. Bad business on the new and old owners part.
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August 2023 by Roger Barnett
Walked in and was greeted by Mr. Brooks and we began discussing my needs and by the time we finished up that conversation we were headed to the purchase as quick as we could pull off the many items you need to do before purchase.
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August 2023 by Kaleb Stone
The team at this dealership went above and beyond to make sure that I was satisfied with the service they provided me when i had work done on a truck there.The owners have done a fanatic job with providing 5 star customer service.
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August 2023 by Alyssa
Absolutely terrible salesmen. We had to go find someone and ask them to help us even though there were multiple sales people not doing anything. Then we asked about a vehicle that was on their website and they told us it had already sold. The vehicle is still actively posted on their website and they said it is normal for them to leave vehicles listed for days after being sold. Complete waste of time.
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July 2023 by anthony finocchio
I was on a road trip vacation and my check engine light came on in my 2017 Cruze. I called champion chevrolet in kingsport service department and spoke with the manager to see if I could get a diagnosis. He fit me in same day even though they were short staffed and booked all day. They were able to diagnose the car for me and assure me that I'd make it home which I did with no issues. Very friendly and the service manager was excellent! I definitely recommend this place for service.
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July 2023 by Doug Tipton
Bought 2 new vehicles there. A corvette and a Silverado. Get place to do business. GM, Craig is a good guy and easy to do business with.
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July 2023 by Chastity Hardy
The staff was absolutely amazing to work with. Incredibly kind, zero hassles, straight forward, and truly the best car buying experience I have ever had.