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November 2023 by M W
Took care of my vehicle. Went the extra mile for additional service. Didn’t break the bank. Will be a repeat customer.
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November 2023 by Mike
Bill's went above and beyond in isolating the fault in my Jeep. They were conscientious and thorough. I highly recommend them for all of your automotive needs!
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September 2023 by Michael Messamore
Good,honest people. Makes sure everything is right! Won't go anywhere else!
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September 2023 by Meagan Wamsley
Always been good honest people. Appreciate good Christian companies!
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August 2023 by William Bard
Bill's always does a good job on my car. They go above and beyond diagnosis and give me a fair price.
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June 2023 by Vanessa S.
We were traveling to TN to visit family. Our car broke down just as we got to our hotel, after most garages have closed. We were praying we'd make it and not be sitting on the side of the highway in the rain with a 6mo old. Anyway. It's now Friday morning and we are only here for the weekend I called and Jason answered. I told him our situation and he explained they were already short on staff and time but would ask Mr Bill and bless this man he said they would look at it and see what could be done. They were quick with a diagnostic and they said yes they could do it. The truck was ready by 6 PM and it would of been done sooner but there was a communication error in my end (Sorry Jason). I can not stress enough how absolutely appreciative we are for their kindness. They were responsive, fast and really went above to make sure we could make it to the family reunion we are here for tomorrow and also home safely 6 hours away. Thank you Mr Bill, Jason and the mechanics who really just saved our butts!
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May 2023 by Bryant Caveness
Bill and his team are top notch. Been using him for years and has always been more than fair. Uses the top of the line equipment for diagnostics and laser alignment. His phone and schedule does stay busy which is a result of his years of practicing the golden rule. As for his cross out front, I can attest it is not for advertising his business. There is a hair raising story behind it, and I would challenge anyone ( including a judgmental preacher from Boones Creek Christian Community Church) to ask him.Service: Steering & suspension repair
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May 2023 by drew scott
I would HIGHLY recommend this place, they did the best job on my car. I was in a mess, and they bent over backwards to help me. You don’t see that every day. I had a Cadillac dts another garage had wrecked that didn’t know what they were doing. Bills fixed my car and did other things he should have charged me for but didn’t, he’s that decent of a Christian guy. I wish everyone was like these guys. God bless them. I wish I could give them more stars but it only lets me do 5Service: General repairs & maintenance
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May 2023 by Doug McPheters
After losing oil pressure in my truck, I limped into Bill’s to get a diagnosis. There less than 5 minutes, one of the two mechanics on duty stopped what he was doing, grabbed his diagnostic scanner and gave me an instant reading. Bad sensor it read and he was right on. I installed a new sensor and that did the trick…This was one of the most courteous acts I’ve witnessed in years. I’m indebted to say the least. Stay away from Kingsport Tire and “No Care Auto” and go to Bill’s for your auto service needs!
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May 2023 by M S
Very fast service, communicative staff, and they are transparent about pricing and parts. Hadn’t settled on a mechanic before now. I will be using them again
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April 2023 by Mel
Bill and his crew are TOP NOTCH professionals!! I brought my Jeep in thinking it was going to cost me a fortune, but they very methodically troubleshot the problem and ended up saving me many hundreds of dollars with the discovery and repair of the issue. I won't go anywhere else. How they handled my Jeep showed me the great integrity of these guys. That's a rare trait anymore. May the Lord continue to bless them all!!
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April 2023 by Christina W.
Great little "mom and pop" automotive repair shop in Colonial Heights. Don't worry about sitting around all day waiting while your vehicle is worked on. They will drive you home after you drop off your vehicle. They also pick you up when your vehicle is ready. This is a great service for households with only one vehicle. We got our SUV oil changed. Only thing they forgot to do was readjust the on board display setting (why I'm giving four stars). Now we have taken our son's car to have the brakes repaired while he is home from college for the weekend. Easy to get appointments. Done in a day. Respectable and reliable service. Every time.
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March 2023 by Joseph Blankenship
Excellent service, trustworthy, efficient, knowledgeable of their profession, with an excellent Ministry. Praise God for bill, and his mechanics they're all awesome. I would recommend anyone for Bill's Automotive Services.
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March 2023 by Sarah D.
I have a HUGE mistrust of mechanics. My car has been having the same issue for almost 4 years and after taking it to numerous mechanics and them brushing me off with bare minimum work and never fixing the problem but taking SO much money, I felt super defeated. My dad mentioned trying Bill's because "it seems like they always have business." They took time to listen to me on the phone and in person when I took in my car. It took them 1 day to find the issue, actually fix it, and return the car to me. All the while telling me what was wrong, how they fixed it and making sure it really fixed. I cannot recommend these guys more! They are kind, honest and hard working!
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January 2023 by Bonnie K.
Very pleased with the work completed by Bill's Automotive. Unlike many other places we have utilized, Bill's team did not push us to spend more money than necessary. In fact, they suggested something we could do that would save us money. Work was completed on time and on budget as promised. Will definitely be back.
