Big Lots in Kingsport, located on Sherwood Road, offers a variety of deals on furniture, mattresses, home decor, and everyday household items. The store is generally neat and clean, making it easy for customers to find what they are looking for. Some shoppers have had positive experiences, particularly with helpful staff in the bedding department who quickly assist in finding available options. However, not all experiences have been satisfactory. Some customers expressed frustration with unclear pricing on clearance items and unhelpful staff during checkout. Others noted that the store's inventory has changed, feeling less like a place for unique deals on overstock items and more like a typical big box store with a mix of low-cost items and name brands, often lacking significant savings. Additionally, some shoppers mentioned disappointment with advertised items not being in stock. Despite these mixed reviews, many customers appreciate the durability and quality of Big Lots furniture, with some noting that their purchases have lasted for years. Overall, Big Lots remains a place where shoppers can find a variety of items, but experiences can vary widely.
