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October 2023 by Caitlyn Westfall
My hand has felt so bare without my rings but Baker's Jewelry did a phenomenal job repairing them. My 33 year old wedding band that I’ve worn non-stop for over 10 years and my bent ring guard (due to an unfortunate mechanical bull incident) both look brand new and so sparkly!I absolutely recommend Baker’s for all your jewelry needs!
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October 2023 by Donna Phillips
Since moving to the Kingsport area I always go back to Baker's Jewelry! They not only have a beautiful store with many services to help with your jewelry needs....the people that work there are so nice, honest, dependable, & knowledgeable!I highly recommend them & appreciate their service!
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July 2023 by taryn rose
I went in with a ring a did not buy from them and asked to have it resized. They were so kind and did it for freee. Staff was friendly and quick with the resizing. Very pleasant atmosphere! I will definitely be returning to buy my next piece of jewelry from them.
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June 2023 by Tom E.
Great service. Awesome selection. And the staff is a pleasure to work with. We have tried other places in town, but now it is only Bakers for us.Jewelry purchases, repairs and watch batteries and repairs. You have done it all with ease.Thank you for making us feel like your most important customers!
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May 2023 by Brandon Albright
Have bought 2 gold necklaces, diamond charm, diamond earrings, engagement ring and many jewelry repairs over the past few years. Baker's is my go to jewelry store. Very friendly, trustworthy,and reputable. Pricing is the best around. Will buy more jewelry for my family and me from Baker's in the future. Thank you Baker's Jewelry
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April 2023 by Tracy Strange
Took my wedding rings and my grandmothers rings to have them checked. They were so incredibly kind and gracious while I was there. Waited on me. Took the time to explain the concerns with my rings and suggestions to help. Also explained the timeframes that I needed to think about in terms of having my rings checked in the future and things to consider. I greatly appreciate Bakers and how welcoming they are - no matter the reason you’re there. Definitely will be back!
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March 2023 by Theresa McMahan
22 inch 2.6 mm 10k gold rope necklace...prices insanely fair. Love shopping there. Estate jewelry sale coming soon
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March 2023 by Dianna B
We dropped my wedding ring off to be resized. They did a great job! The people were all super kind and helpful as we looked around the store. I highly recommend!
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February 2023 by Wayne D
A WONDERFUL local jewelry store! I can't rave enough about "Baker's", I went in with a general idea in what I wanted, was helped by Michael to hone in on a perfect gift in the exact price range I was wanting to stay within. They have a full staff of jewelers on-site, they have the nicest associates, explained everything to guide me in the purchase, just a great overall selection and very personal service. I'm so pleased to support a local Kingsport business! If you're anywhere in the Tri-City area, its totally worth the trip to see Bakers!! Thank you Michael and Team Baker's!
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January 2023 by Kay Willis
My engagement ring broke after almost 20 years. I was devastated! I lost 2 diamond baguettes in this ordeal. My husband took my center stone to Bakers jewelry and had it set as a single stone. I cannot explain to you my feelings when I saw my gorgeous ring! It was STUNNING and I couldn't take my eyes off of it! Bakers did a fabulous job!!
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January 2023 by David Smerdon
Great family owned jewelry store. Sales staff is extremely helpful and not pushy at all. Had my wife's wedding band resized and they did an excellent job in a timely manner. It's the first place I go for my jewelry needs.
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December 2022 by Anita Edwards
Very Friendly, Knowledgeable, and helpful staff here at Baker's Jewelers! I have ALWAYS had excellent service here, and have ALWAYS been COMPLETELY satisfied with the service that I have received!! I will definitely keep my business with Baker's!! I highly recommend them, you won't find any better than them!!! ❤️❤️❤️❤️❤️❤️❤️❤️❤️
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December 2022 by Shiela
I highly recommend Baker's Jewelry! I needed to find a new jeweler that I could trust. I have a very valuable antique wedding set that needed to be repaired because the main stone was loose. They had to add platinum to the prongs. They did an amazing job! My rings look beautiful, and they did the repair in house. Other jewelers that I talked to wanted to send it off somewhere which really concerned me. The staff is wonderful too. They're very helpful, and friendly. Michael really went above and beyond. He spent a lot of time with me answering my many questions, and sharing his vast knowledge of jewelry.They also have a great selection of new, estate, and pre-owned jewelry. And, they do custom work. I will definitely be using Baker's for all of my future jewelry needs.
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November 2022 by Linda Carlton
My husband and I took my engagement ring to Baker's to have it cleaned. The ring is an antique, heirloom that was originally my mother’s, and it has special meaning to us. In the process of cleaning it, they discovered that the prongs and settings of the side diamonds were loose (there was no pressure from them to have the work done). They offered to just clean it and said the settings would hold for a while, but we opted to have the ring restored sooner rather than later to be on the safe side. The cost was minimal and the results spectacular. The ring looks new, except that you can tell it is antique by the style. We have already taken several other antique pieces to them to be cleaned and potentially restored (they are great at assessing the general worth of the pieces, so you know whether it makes sense to have them restored). The have also done small jobs for us, such as replacing the clasp on a necklace. They do great work, and the cost is competitive. They have a large staff, including jewelers on-site, so there has not been a long wait on any visit. We have so far worked with Michael, Dalton and Stephanie -- all were helpful, friendly and knowledgeable. We highly recommend them for both restoration of your valued antique pieces and everyday repair of the pieces you would wear if they were fixed but haven't bothered to fix them.
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November 2022 by Elizabeth Foulks
So I got engaged and my ring didn’t fit it was my grandmother’s ring so I knew it had to be resized I first went to diamond exchange and didn’t feel comfortable with leaving my ring with such rude people the whole experience was bad then I came across bakers and from the moment I walked in it was such a good atmosphere I showed the blonde male my ring and he said it was beautiful I then told him it’s a 35 year old ring my mamaw bought from marks and Morgan right before they closed he then got everything ready for my ring and said I had to drop it off it had broke my heart cause I had just got it but he reassured me everything would be okay and they’ll clean it up for me and told me it was worth it fast forward to yesterday the other older gentleman went and brought my ring to me and I felt like bawling seeing my grandmothers ring look brand new It was definitely worth it . I appreciate everyone that works at this store the staff is amazing