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February 2024 by Brenda Grizzly (Olive oil)
The staff are not friendly
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January 2024 by Kevin Shelton (Realtor)
Clean knowledge driven bunch of guys and girls!
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November 2023 by Joshua Adams
James I s a very nice person! Worked with me on my battery, and was super nice.
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September 2023 by Yvon (JBlessedHighlyFavored)
I went to Advance Auto on 9/9/2023 on West Stone Drive Kingsport Tn and I needed a blinker light and brake light for my HHR 2006 Jeff was assisting me and I have purchased this same exact light bulb I needed in the past for no more than $12 he actually got me the actual light bulbs I needed at first which was LONGLIFE by SLYVANIA #3057 and I told him that I bought this exact same bulb last time he said let me check this and that then pulled up my step dad’s history of purchases but I’m not sure if he even put the right phone number in to be right honest the total for the bulbs was $9.99 and that’s when he said let me check something and all of a sudden he said the total was $36 and I know what I paid for a few months ago for the exact same bulbs I needed so that’s when I called me stepdad and I was telling him what he was trying to charge me for the bulbs and my stepdad said go to AUTO ZONE because he stopped dealing with them I went next door right down from there not even a half a minute away and got the exact same light bulb I needed with assistance for $8.89 which was the exact some bulb I needed from ADVANCE AUTO Jeff tried to actually rip me off because I called the other store and they told me the price for the bulbs I needed which was the exact same bulb I told Jeff I needed. I feel as if Jeff was trying to pocket money and little do he knows I was recording him after he tried to jack the price on me . So going’s forward I will be contacting someone above him and maybe a attorney depending on how y’all handle . I would love for someone TH corporate office to reach out to me please and thank you
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November 2022 by Alden Brewer
Won't honor lifetime warranty because without receipt which fades out so bad after a year or so can't be read. This is after employee looked at starter and said that is our brand of starter. Go to Autozone or OReilly they keep info in computer.Edit I get an automated response from Advance Auto saying that a representative will be contacting me shortly to discuss my issue and knowone has ever tried to contact me. They know its true and don't really care so that's another reason not to give them any of my business
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October 2022 by Chris Gibbons
It's alright if that is the only place you can get your part, but I prefer AutoZone 10 to 1, people are nicer and it's just a better place
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July 2022 by Evan Burton
Jeff did a great job on a hot summer day getting my truck squared away with a new battery and cleaning all the corrosion off terminals and brackets. I highly recommend Jeff and this Advance Auto.
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June 2022 by Keith Kern
I own a business in Church Hill so I use this auto parts store for all the company vehicle's and my personal as well. They have recently hired or moved an employee from another store by the name of Jeff, he is the best that I have dealt with at that location, he has very good people skills, honest and doesn't hesitate to help out on installation of a new part for your vehicle. Very good guy all the way around.Great experience...
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June 2022 by Tonya McDavid
Asked some advice on windshield wipers. Appreciate the recommendation! They are whisper quiet.
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April 2022 by Ashley Christian-Simpson
Was here for about 3 hours the other night while my friend was working on his car and the AutoZone parking lot so I can actually say not only do they come out plug things into your car to help you figure out what's going on but they will help you there more so than the other two Auto places
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February 2022 by Momoskinottin
Thank you, Jay!!! He was patient, knowledgeable, and honest during my stressful time. He found the correct parts, had them ordered, and were delivered on time. I am now driving safe again.
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February 2022 by kristina leber
I called the store to get prices on an alternator they definitely had the right price I had a few minutes before closing the employee Jay informed me with my current situation in order to get the right price I can use the website and Save 25 to $30 which is exactly what I needed he also went above and beyond what I could would consider any of the other parts stores because I called many other ones before this one and none of them was going to the extent to help me like Jay he on ended up bringing me the alternator and also helping me install it so I am very grateful for Jay. I can safely say if it wasnt for him i wouldnt be making it to work today thanks again jay you are awesome!
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December 2021 by Jay Harris
My experience over all was not good but not because of the employees. I ordered a part for my car they loned me everything I needed. I had the part off and replaced in a matter of a few minutes with minor issues and due to the new part that some backyard mechanics told me that's all it was blew something else.. not a mechanic myself the employees there worked for almost 2 hours trying to help me to the best they could they didn't have too but they did and am making sure a good mechanic will help me.. to John and crew thank you for all you did and all the help and courtesy I received. I will NOT be going to any other store than this one thanks again
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December 2021 by Lori Grenier (Mama G.)
It was so easy to walk in and ask for what I wanted the guy was ? great found all my brake needs definitely recommend this place to all
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November 2021 by Joshua Kendrick
Shopping at advance auto for parts is really easy with helpful associates such as Jay from the advance auto on stone drive in Allendale. He's very helpful and likes his job I can tell that from every time I am in there. Thank you Jay hope you become a manager someday. Also he's got a great attitude for the store.
