O'Reilly Auto Parts store #5430 in Kimball, Tennessee, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the helpful and knowledgeable staff, with many praising specific employees for their excellent service and problem-solving skills. One reviewer shared a positive experience where a staff member named Calvin quickly diagnosed and helped solve a car issue involving a missing serpentine belt, getting them back on the road within 45 minutes and even installing new windshield wipers. The staff are seen as very competent, with some customers noting that staff members are on point and know their jobs well, in contrast to other stores where staff may lack expertise. The store also offers a useful Loaner Tool program for those needing tools they don't have, with a refundable deposit. Many customers value the store's reliability, politeness, and effective service. Additionally, the store's lifetime warranty program for certain parts, like starters, is highly praised, exemplified by a customer who received a free replacement after a defective part. With over 6,000 locations nationwide, O'Reilly Auto Parts is known for its helpful staff, quality service, and comprehensive auto needs, making it a trusted choice for local motorists.
