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September 2024 by Poke Family
Walgreens pharmacy is one of my favorite places to go, bc of the employees. They are very kind, & professional. I believe that Christy saved my life once, by going above & beyond her job scope and finding information I needed. It was unrelated to any meds I was on, but I ended up needing meds to treat it. She, Wendy, Stacie, and the others are always welcoming, & answer any questions I have about my meds. I once saw Barrett deal so calmly with a couple that were some of the worst customers I’ve seen, despite their horrible behavior that wasn’t even a result of an offense on Walgreens’ part. He remained so composed and continued to try to help them, despite the verbal abuse that no one should be subjected to, which tells me he must be very focused on things & centered on good customer outcomes, like I would want someone in charge of my family’s medications to be.
I like having a pharmacy that I can look forward to going into, it turns a routine errand into a fun part of my day. There’s just some very smart, professional, and good hearted people in there.
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July 2024 by Tracey Gembala
Jonesborough store is a joke.
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December 2023 by Lemi A
Love this store and staff -- each time I enter, the staff is so nice and helpful... EXCEPT when I have to go to the pharmacy. They are definitely overworked and in need of staff, seriously, I feel for them. Busy, yes - BUT, still, no reason to be so rude when someone calls asking for info...I called asking about heating pads. The person in the pharmacy that I was connected to was so rude that I just hung up the phone. I don't need to be treated so poorly.Such a difference from the staff up front and in the make-up, Shampoo area...
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July 2023 by dustin m.
Only because I can't give zero. Shut the window in my face a minute before closing after I had been in line for over 10 minutes. When I knocked and knocked and said I needed diabetic supplies that had been filled they just told me to go to another store.
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October 2022 by Donnie Hampton
GREAT PEOPLE BUT CONSTANTLY OUT OF STOCK IN PHARMACY
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September 2022 by Jennifer Arnold
Very bad experience with the pharmacy staff m, I was "judged" so 1 speak on the medication that I am perscibed
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June 2022 by Tawana Johnson
I had no issues with Walgreens I've always used the 24hr Walgreens
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June 2022 by Tawana Carroll
I had no issues with Walgreens I've always used the 24hr Walgreens
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May 2022 by Jill Hampton (Lucky)
This Asian guyis wonderful. He is a tech. I'm pharmacy. Nice guy
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February 2022 by brian compton
Way too busy during the day. Expect half hour waits. Also, the phone Que is VERY annoying. It forces you to listen to several minutes of nonsense before you can speak to a human, going so far as to describe to you when employees take lunch! I didn't call to speak with your HR department. I called with a question for a human.
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September 2021 by Monica Turner
The store is nice. But the pharmacy lacks dependable customer service. At the drive-thru or inside always take forever, have to wait in line 20 minutes or more and then get told - "Those aren't ready, it will take 15 minutes to get them ready" .... This is after they have called and texted for two days saying prescription was ready for pickup! They do this all the time! Make repeated trips there because they call to say it's ready, then get there, wait in line, only to be told it isn't ready I'll have to wait! I would report them for repeatedly doing this if I knew who to contact! I just recently moved my prescriptions to CVS in JC, have to drive further but at least my prescriptions are actually ready when I get there.
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May 2021 by Shawne M.
I give one star because they used to be a good place to shop. Used to be friendly and caring. Now however I can't even get them to work with me to get my pills delivered as I have developed agoraphobia from having covid-19. I have had to go there twice and I still don't have my medications for my heart failure among other ailments. This Walgreens needs an employee overhaul in my opinion. I just contacted Olde Time Pharmacy and they said they can help me immediately. Thank God for good people left in America.
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April 2021 by Vickie Howell
They are the friendliest, most helpful people I have ever seen! Pushed me in the wheelchair so I could get my vaccine and to shop and were very courteous! My favorite place!
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December 2020 by jez alison
SUX,ALWAYS JUDGE YOU ON YOUR MEDS.
