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November 2023 by Randy Dibb
We moved to this area and heard that Eastman CU was preferred by many people. We still have our old primary CU in another state, members since 1967, which receives our monthly retirement checks. But we would like something local.We deposited checks into Eastman only to find out they have a seven (7) business day hold for any significant deposited checks. This equates to 12 calendar days for anything deposited on a Thursday or Friday and 10 calendar days for anything deposited on a Monday, Tuesday or Wednesday.We are retired and on a fixed income, but still have a house payment to make as well as other bills. House payments are always due on the 1st, but not late until the 15th. This would cut things very close, too close for comfort.There is no way we could not have access to our deposits each month and have to wait between 10 and 12 days to have access to our monthly retirement checks.I will say the people there are very nice!
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June 2023 by Janet Allen
Very pleased with the bank the service you get is amazing.
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May 2023 by Robin Lee
I've been dealing with ECU for I do believe going on 6 years now and I've met some really good people there but there is this man that has always always been there for me his name is Markus Metoyer he is by far the every best people person that I have ever met. I hate to say this but if I ever went in there and Markus was no longer at ECU building I think that I'd go crazier lol. He's one heck of a decent person. If you ever need a bank ECU is by far the best one to be at.
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May 2023 by Robin Lee Cooper
I've been dealing with ECU for I do believe going on 6 years now and I've met some really good people there but there is this man that has always always been there for me his name is Markus Metoyer he is by far the every best people person that I have ever met. I hate to say this but if I ever went in there and Markus was no longer at ECU building I think that I'd go crazier lol. He's one heck of a decent person. If you ever need a bank ECU is by far the best one to be at.
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May 2023 by Carl Cleek
I've been banking here for many years, gotten a car loan, & use ECU for all I've my financial needs. I couldn't ask for a better bank or a more secure feeling knowing my finances are safe.
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April 2023 by Jonathan K Smith (Sandman)
Eastman is a very highly rated Credit Union! Everyone there is very helpful and friendly!
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December 2022 by Angela
Best bank I’ve ever dealt with. Never a problem they couldn’t fix and would go out of their way to help !
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August 2022 by Karl Peter (KP)
Depositing a large insurance check in person with a Teller. Took a while because an authorization from s manager was required. Teller was friendly and attentive.
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June 2022 by Marty Watts
ECU customer service representative Heather is exactly the one person that stands out. She is very cheerful and courteous. ECU did excellent job as having her as an employee. There was paperwork (CLARK) hasn’t received from ECU concerning a payoff so I contacted Heather and she found what the glitch was and informed me that it was taken care of and resolved in minimal time. Great job ECU for an excellent hire of Heather
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August 2021 by Robin Biggs
Drive thru is so slow makes no sense has 3 lanes
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April 2021 by Maria Marie
Love Eastman Credit Union,the staff there are very kind. I have a debit card with a phone app that allows you to turn the card off, or back on, you can even put a limit on how much you can spend at one time, now that is convenience. Thank you Eastman, for making my life a whole lot easier!!
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January 2021 by Bill Woods
Went to get a signature on an insurance paper that required a specific kind of signature from the bank. Waited more than 20 minutes without being called. Another person came in and waited less than a minute and was called back to see someone. Will not use this branch again!
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December 2020 by Eddie&Katja Berberich
One of the best branches in this area. Been banking for years with them and always been treated fair nice and friendly.
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November 2020 by Laura Gouge
I have been using ECU for years now and have been happy with everything. I usually use the Jonesborough branch. I feel I have been treated great and fair.
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October 2020 by Lyndsey Denny
Excellent customer service and care!