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November 2023 by Jocelyn Quiles
I moved here in February and since then I have had issues getting packages from the carrier, every single time the mark it as they can’t access delivery spot WHEN THERE IS NOTHING IN THE WAY they are just lazy and don’t wanna get out there vehicles, I’ve had to go to post office several times over the past couple months. All my neighbors have had the same issue.Amazon, fedex delivers my packages with NO issues why everytime I have to deal with you guys it’s an issue. It’s very upsetting if you don’t like your job FIND ANOTHER ONE.
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July 2023 by DC CC
Typical Post office..When not busy will have 3 clerks at window..When busy have only one..I always dread going to the Post Office..UPS store so much nicer there..Seems the more $ people make the lazier they are at their jobs..
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June 2023 by Blade
Worthless facility. They never answer their phones over the past few years, lines are always long even for simple tasks, parking is a pain, don’t treat packages with care, and they send stuff to the wrong places when they sort things.Waste of tax dollars.
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June 2023 by Haylee Bauder
If I could leave zero stars I would. Never answers the phone ever. Don’t even bother calling if you need something, just drive up there.
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December 2022 by mindy Taylor
Why does it seem this place doesn't know how to get any package to we're it needs to go and once they can't find it they say we will get back to u when we talk to the carrier well obviously the people u got working is just doing something wrong obviously psshh
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October 2022 by Gayle Boudreau
Horrible customer service! 1. Put in hold mail request for a 10 day vacation ..no mail was held! My mail box was stuffed when we came home. 2. Rather then bring a small package to my door, the carrier shoved it into the lock box, with all my mail, clogging the lock mechanism and making it impossible to open the door. When I called, during normal working hours, there was nobody to take the call. We got our maintenance guy to help with his tools to get it open as the package inside was a gift that needed to be given that day!
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September 2022 by Mary Liptak
Best customer service. If a line forms, it usually moves fast of course determined by patrons transaction at window!
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June 2022 by pn giles
How could a post office this size not have a package drop box or kiosk? I was surprised when I stopped after hours and left astonished! The USPS needs to modernize this facility!
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June 2022 by Mark
Usually well staffed when I go there and the clerks are professional and friendly.However I have had more than a few deliveries never received, and it isn't always probable mail theft from random people. (I've lived in a number of states and have never had so many issues with mail, apparently all forms of theft are popular here in northeast Tennessee.)With informed delivery and having to pick up mail from the PO even some of those I never received.
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December 2021 by Sherry Smith
Can't get package delivered to.my house. Last year carrier said it wasn't a valid address, this year she says she doesn't have access!!! Supervisor does nothing!!!
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November 2021 by Saundra schaefer
Ordered a package and the mail truck came THRU my apartment complex, didn't even stop to look where the package goes and they still proceeded to say they tried to deliver my package! LAST TIME I USE THEM FOR PACKAGES! I'd rather pick my package up at a store. At least they actually TRY TO FIND WHO YOU ARE AND WHERE THE PACKAGE GOES!
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November 2021 by Michelle Dorr
This is my favorite post office. The people are friendly, there is usually minimal wait time. I drive to this one each time, though I'm closer to State of Franklin. This one has plenty of workers, who are friendly and my packages get out sooner. Thanks to you all.
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November 2021 by Marlene Ferguson
We did not have to wait in line at all and Cody helped us with getting a PO box and correcting our change of address. All the clerks were very friendly and professional and even helped us figure out where to have lunch. I'm glad we decided to purchase a box at this post office.
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October 2021 by Jeana Gregory
This post office is full service during office hours. You can purchase almost any item you might need for your shipping needs, including the clear packaging tape, boxes, envelopes, even gift cards and greeting cards. The employees are very helpful and greet you with respect.You can also rent p.o. boxes as well get your passport.
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September 2021 by COLLEEN HOWARD
I have been by with 911 address info for new address 1-5-21 and still as of 8-27-21 still not entered. I went by and no one up front has a clue to what to do. I ask for post master and was told she was out on carrier service. This is big post office and yet no one in charge is there. I got a call back today saying only one lady can enter into data base to create the address and she is on carrier route ! People all over place and they put this on one person that's not even there. Its been 8 months and I'm over it !!! How long does it take to sit down and enter a address into the system and further more post office is on auto pilot ! No one in charge and no one cares ! Need to fire them all and re start!
