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April 2024 by Strawberry Jam
Just went in and was told I had been pre selected to apply for a Torrid credit card. Neither one of those two derp derp sales associates knew how I was supposed to enter the income information, resulting in me not getting approved. I have excellent credit and just recently got approved for a Lane Bryant card. One of the associates tried to say that maybe it was because I had too many credit cards already. What kind of comment is that?? It’s ok, I’ll just shop at Lane Bryant. You guys missed out on commission thanks to your incompetent sales associates. Also, both of them looked like they just rolled out of bed and threw on some clothes and came to work. No makeup, hair was an unwashed mess. I thought retail sales associates were supposed to represent the brand? Anyways, I won’t be back.
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December 2023 by Roy Gamboa Guajardo
I like their lingerie dept.
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October 2023 by Cheryl Merriken
This morning I had issues with a previous purchase and Jackie was more than helpful and patient. I so appreciate good service. My sister's and I will shop here more.
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October 2023 by Jen Mercer
This is my new favorite store in the mall. Love that I found this treasure when I was shopping!!
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February 2023 by Josh Chambers
We stopped by last night and the ladys working were super helpfull and went way above and beyond to help my fiancie find an outfit for her grandmothers funeral. Managment team you need to give the ladys working the night of Jan the 24th at the Jc mall location a raise. Its because of service like we got last night that we will def be back to your store.
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January 2023 by Jennifer Austin
Stellar service and awesome styles at great prices! Score!
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October 2022 by *Tasha Sherrill
Walked in and looked around the manager was so rude stayed on her cell phone the whole time until we went to walk out, she told me about new sales wow store is very very expensive
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October 2022 by *Tennessee Drama*
Walked in and looked around the manager was so rude stayed on her cell phone the whole time until we went to walk out, she told me about new sales wow store is very very expensive
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October 2022 by Kelly Sanko
While visiting friends in the area over Labor Day weekend, I took a friend to this shop to buy her several bras. She had not been fitted in years. The ladies working the Sunday afternoon shift were wonderful! Both women worked diligently to help my friend while serving other cuatomers. We bought two at the store and ordered two online. These ladies stuck with it to make the system work for me to pay for the bras but have those bras delivered to my friend.
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October 2022 by Teela Sullivan
Torrid has the cutest clothes in just my size and the staff is so friendly and helpful. Also got the most adorable dress there the other day on sale!
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July 2022 by Denise Anders
Friendly staff. Lots of interesting items❤
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July 2022 by Mindy Porter
Great for those of us with curves/full figured. They do have sales so wait to hit the sales other wise on the higher end for clothes.
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June 2022 by Trinity Meeks
Cute store. Lots of selection. Staff was super amazing and friendly.
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April 2022 by Leighanne Bailey
Great customer service and quality clothing.
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April 2022 by Nancy B.
Thank you so much, Lexie, for ALL your help. Best shopping experience since before Covid-19. I will be back!!
