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October 2023 by Na C
Car wash is just ok, but we canceled the subscription. Figured it was worth the military special for $20 and was charged full price last month. Went to dispute the charges, was told the discount wasn't inputted in the app correctly the first time and it should be good to go now, BUT told us they can't issue refunds but would give us a free month for another car. We said that was fine, then they corrected the issue in the app for the discount and said we were good. Today, we get charged full price AGAIN, PLUS a fee for the car that was supposed to get a month free. I'm not going back a third time for them to fix what was supposed to be done right the first time. There are plenty of other car washes to go to.
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October 2023 by Jessica Bracken
I stopped here one day, because my car really needed it. I was talked to death from the guy at the window and ended up buying the $20 unlimited deal. I only took it because I was assured it would not automatically bill me for the next month. Of course, this wasn’t true and I have been told I have to contact the Johnson City location. So I’m giving this one star until I talk to them and see if i can get a refund. I told the guy I am never on this end of town but would be for the next three weeks. When will I learn, if it’s too good to be true….
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September 2023 by Morgan Dickerson
I highly suggest anyone who is looking for an amazing easy to get to and convenient car wash to come to Tommy's. My car had become extremely dirty from me being a delivery driver and I finally got tired of it. The staff was amazing, and helped me to get my beautiful car back to its nice former shine. This was probably the best experience I have ever had at a car wash. They explained to me how to set up the app and even helped me to get it set up correctly. They showed extreme care and kindness. I will be coming back on a regular basis not just for the amazing service but also for the amazing deal that they have for their customers.
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August 2023 by QueenJulz1
I love Tommy's. Always friendly.
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August 2023 by Mark N
Free unlimited vacuum. YES, Towels AND spray are provided free of charge. No time limit. FREE Mat wash. $10 car wash was great. No bug splats remaining
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August 2023 by Terri Barron
Great location and staff. I love being a Works Tommy Club member and washing unlimited at any location throughout the US, including their sister site at the Pinnacle in Bristol.
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July 2023 by Jill Bond
It definitely seems shorter than most drive-throughs but actually cleans better. I've noticed other drive-through car washed don't remove bird droppings as well and also leave soapy streaks. This has not been an issue with Tommy's.
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July 2023 by Haleah Mauk
I have a 2016 Toyota Corolla and this car wash scratched up the paint and hardly even washed the car. The vacuums barely had any power. I definitely don’t recommend.
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June 2023 by Haleah M.
I have a 2016 Toyota Corolla and this car was scratched up my paint and hardly even cleaned my car. not to mention the vacuums barely have any power. I definitely don't recommend.
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June 2023 by Jerry Mosier
All hand towels for dirty for detailing
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June 2023 by Karl Peter (KP)
Relatively inexpensive for The Works" ($20). OK basic car wash. Missed several areas & did not not remove bug splatter on the front... free unlimited vacuuming, no towels, or cleaning spray for wiping down or cleaning interior like are provided at some competitors. Understandable, given the lower price point...
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June 2023 by Bubba Mabe
One of the Best Car Washes in JC due to the fact that all Veteran's and First Responders get the Maximum Car Wash for only $20 Bucks a month as many times you want to wash your car. No place in JC offers that.
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June 2023 by Curt Mullins
Great deal. Free vacuum cleaning too. They even have a chemical that gets brake dust off your rims! Very heavy brake dust will just wipe off afterwards!
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June 2023 by MKL GRN
Just started going to Tommy's Express Car Wash with my truck in Johnson City around a month ago. I am trying out the $20 a month plan before bumping up. 3 weeks later & I just Love it so far. Cleans my truck a lot better than the competition and also has vacuum and window cleaner and dry towels just like them. Quality & Price is why I will stay with Tommy's. ????????????????????
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May 2023 by Joyce McMichen
First time using Good job
