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March 2024 by Sierra Nickles
This is my one and favorite store ever. I will go out of my way if needed to go to this gas station only.yes, I know they did have and maybe still have this younger manger, yes he first started he had power trip yes. As many other younger people gets higher promotions would probably take that job and know they have to have everything right and wanting to make it better. I love all the staff my favorite one is Jennifer. She is the sweetest no matter bad day allot of people in a store even someone out of control. She is calm and will stay it take care of what is needed, but I will say she's the only one I see off work and when working busting her butt cleaning, stocking, getting the outside trash ground. You all are lucky to have that I bust my butt like that if I'm working. Now I've not ever just stopped by off work saw stuff needed be done took care of it. If anything she should be manager something. She is what makes that store and new manager at that and he does another store he's been there as well for a while now not as long as she has, but he's sweet and if they learn from someone that's jolly like jenny it would be the best for so many. This store tho, is when I say to others go to my store they know what store it is. That's my store I'd not ever cheat on it. Now if Jen left I would more than likely switch up stores, because it wouldn't be the same she knows most names she knows when you come in what you're getting she pays attention so it's like family to her not a job. Got to say best shaved ice machine store around hate they don't have styrofoam cups anymore. Shredded tiny ice chips. Love it especially if youre anemia, as I am. You don't have chew on it smooth and that will mess your teeth up ice eating as anemic we love ice missing a vitamin what that means or not enough iron so I'd suggest getting this ice. Goodluck don't ever stop this store being who's in it and feeling like family store. Jennifer tho needs all of us that love her services she gives us to be told she's great maybe even gift here there she’s amazing at her job not ever seen someone do so much and sometimes not even getting paid for it just helping out sweet. Like new staff too and they are opened 24/7 AGAIN YAY
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October 2023 by mindy Taylor
Went here this has happened twice went in paid for 80 in gas then the pump wasn't working the person working did something wrong obviously cause my card was charged twice this has happened several times.. asked for a manager... she refused ugh
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October 2023 by Bre Johnson
Tiffany cancelled my gas without my knowledge. Ended up having to spend 160$ because of her.
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March 2023 by Timothy Hopson
Have done business at this location most of my life and seen it change hands many times. Recently they put a new district manager in place. I have never met him but was denied employment without even being given an interview. Had an interview with the new store manager who was very nice and she forwarded it the new district manager Wes for a second interview and to do drug screen and background but was told he refused and stated he would not even consider hiring me even though we have never met. Not sure if gpm is aware of his discriminatory actions or if they are aware and don’t care. I did submit an email to several at corporate but have gotten no response.
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September 2021 by Bob T.
On Friday September 3rd about 6:50pm I stopped at the Hampton Tennessee Roadrunner to let my wife use the facilities. Once in the restroom she discovers there is no toilet paper in EITHER dispenser. So she sends me a text telling me. I happen to have roll in the car so I go in and knock on the door (about four ladies were in line). She opens the door, I hand her the roll. (My wife, thinking of the other ladies, left what was left on our roll for the other customers). On my way out I tell the store worker, "You really need to take better care of the rest rooms, the ladies has no toilet paper in there." Instead of taking responsibility, or apologizing, the employee says, 'I am the only one here and I am short handed'. I continue out the door and say, "It is still your responsibility". Problem over, or so I thought. When my wife came out of the bathroom she told the worker "You have no toilet paper in there" "Yes, I know, your husband already cussed me out" retorted the employee. This rather upset my wife because she knows I would not have cussed the employee, AND the sign on the restroom pledge tells customers to let the store employees know if the facilities are not clean, out of product, etc. One lady said to my wife, "that is not true, he never cussed her". When my wife returned to the car she told me what the employee said, that I cussed her. I returned to the store and told the employee "Mam, I never cussed you, I just told you......." She cut me off and ordered me out of HER store. So I left. (I never ONCE cursed or insulted the employee) It is so sad that employees can not be more respectful to their customers and not lie to others about transpires. I assume I was called everything but a human male by her after I left. Any decent employee worth their pay would have said "Thank you for telling me about the toilet paper." Instead of making excuses. OR she could have asked me to get some for her off the shelf. I am very disappointed with the blatant unprofessional conduct of the employee slandering my person by saying I cursed her, by not taking responsibility for her store, and ordering a potential customer out of HER store.
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July 2021 by Summer J.
I asked the employee if she knew how to do the fast card because I thought she may have done it wrong me and the cashier were just trying to figure it out so the cashier calls let manager over to try to help us and all she did was degrade me and call me every name in the book roll her eyes and tell me that she didn't have to sell me anything if she don't want to and that she didn't care because she'll never get fired! She's scarred me I'm thinking about taking legal action against this woman! Nobody should be treated the way I was treated in this establishment under no circumstances should you ever use this gas station I sure will never be using it again! Do to the man that's the boss of this road runner you really need to check your employees make sure they're doing the right thing or you're probably in on it yourself
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May 2019 by Jack C.
The Sunoco at 1258 Milligan Highway gas pumps are NOT customer friendly. The display, which tells you how to activate the pump is impossible to read and you cannot get a receipt after filling your tank. I live about 300 feet from the store and would buy more gas there except for the terrible pumps. You may contact me for more specific details.
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January 2016 by Bob M.
Super clean and well stocked market with fuel 12 fuel pumps outside the door. I go here for the specials they have on energy and coffee drinks -- if you shop carefully you get them for a 2 for deal - they are less than the supermarket in most cases. The cashiers are very friendly and in my experience very helpful. There are things to avoid buying here as with any gas station market like milk and other convenience items as they are artificially inflated. But if you shop carefully this is a great place to stop by and pick up a couple items when you fill up.
