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April 2024 by Shannon Coggins
Staff were friendly and very knowledgeable about the product they sell and were very helpful in our discussion in our purchase
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April 2024 by Cindy Sproles
Very helpful. Helped us find the right bed for our budget. Nice people.
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March 2024 by Miranda Kyker
Cora was great and helped me every step of the way!
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March 2024 by Tabitha Hughes
The store is ok I suppose but they only tell you what they need to to make a sale! I spent more on a bed than most do on a car and it has been terrible! Got a split king which has a literal huge gap as you sleep and it widens regularly, was told you won’t even notice by the store! We sleep with a wedge between us and a strap left to right to hold the bed together, very uncomfortable. Then the left side of the bed stopped inflating and deflating, after tons of troubleshooting over the phone with people that weren’t exactly sure what they were doing, they ordered a new mattress and sent a team to my house to install it. Four weeks later the team shows up and tells me they do not know anything about sleep number beds and are not sure how to install it. I end up basically doing it with them and get it taken care of. Awesome…… the bed is gonna be back to normal right? Not for long……Now we are another year later the foot heater on both the left and the right side have now both stopped working and are not covered under the warranty. To have it fixed, it’s over $600 and they’re not even sure that will fix it. The latest problem is that if you adjust the right side of the bed at all, it causes an error 3130 and the entire bed has to be reset, unplugged and recalibrated before you can move anything again. It is literally every single time you move the right side of the bed. The last week the right side of the bed won’t even move at all, so I gave up. We have called and talked to sleep number on numerous occasions where they have no desire to assist in any way.. I am an amazing customer to have as a fan and I’m a super loud critic when you have a terrible product! I will let everyone I know how bad Sleep Number is and be on a mission to stop people from buying your products! Worst purchase I have ever made!!
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January 2024 by Rachel Bowlin
Cora helped us pick out our sleep number and was able to help us out as needed. She has amazing customer service. We will definitely be back!
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August 2023 by Jeff Jeffers
Chris was very helpful and knowledgeable. He was the only one working that morning and already had a customer when we arrived. He was a master at managing 2 sales at once and closing the deals.
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August 2023 by Joe Spearman
Very friendly and helpful will also let you know of any discounts that will help you save money if you need any info. On there items they don't seem to mind going the extra mile to help you
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July 2023 by James Kaiktsian Sr.
Sleep Number bed is the only bed I sleep on for 20 years. Sales person a lot too arrogant.
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June 2023 by Julie Acker
The salesman was extremely accommodating to my needs. I told him what I wanted and that I could not afford the very best. He did a complete comparison and found which one made the most since for me. Josh was extremely courteous and knowledgeable. I deeply appreciate his help.
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May 2023 by Roy Barlow
It was great. Cora was very nice and helpful. Could not have been treated any nicer.
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May 2023 by Chris M
Excellent experience and wonderful staff. Salesmen helped me choose a bed that fit my comfort rather than trying to sell me the most expensive bed. I'm excited for its arrival.
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April 2023 by Megan Hill
We have had 3 beds from here and would recommend to everyone. The staff is very helpful, especially Chris. He went above and beyond for us to make sure we were happy with our experiences. We will be back!
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April 2023 by Sherry Tilson
Sleep Number of Johnson City, TN was a very relaxing atmosphere. Very professional Reps. Everyone was very helpful and friendly. It was a very nice experience for me and my husband. Thanks Johnson City, TN Sleep Number!
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December 2022 by Angela Bain
Enjoyed our experience with Aaron! Knows his products for sure!
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December 2022 by judy king
My visit to Sleep Number was enjoyable & productive. Cora was a great customer service representative, friendly & very knowledgeable. I am a Sleep Number customer for life!
