-
December 2023 by M B
I have nothing but good things to say about Sherry and this office. They present a warm family environment with each visit. Amber and Alan always help me with the sweetest attitude. Great staff at this office and at all offices in the area
-
February 2023 by Dale Strother
Probably the worst financial institution I've ever used. Tellers do the best they can but management is rude, inflexible, and uncooperative. They will hold and even take your money any time they get the chance. Stay away from this place.
-
October 2022 by A B
I dont know how this bank is even in business. Beware if you are getting a loan with them because you probably wont be told the truth. I would highly recommend hiring your own lawyer for closing because their attorney will say whatever they want them to say to protect themselves. Select Seven isnt in the practice of protecting the consumers.
-
September 2022 by Michael Stalvey
A fun fact about this bank is that they don't actually open when their hours say. Everytime I try to go to this bank in the morning I show up 15-20inutes after open and they haven't even rolled the drive thru curtains up. They all just sit around and socialize until the first customer shows up and then make them wait 20 minutes for them to set up their till and get their money. For instance, I'm writing this review while sitting in the drive thru for the last 10 minutes while the banker signs into her computer 20 minutes after they've supposedly opened.Also the fraud dep. Is a joke. They freeze mine or my husband's card every single week for a different purchase. Every Monday morning when I get coffee my card is declined for being locked and I have to wait for the bank to open and call them. I've actually started carrying extra cash exactly for this specific reason. It's pretty absurd. I've asked them to whitelist reoccurring purchases and even just remove this service and it still happens quite literally every single week without fail. I'll be leaving this bank as soon as I can get a better credit union sorted out because honestly it's been a headache since day 1.
-
August 2022 by Amanda Hartley
I got my first loan here and it was great, then I would use the account to put extra money in. Next thing I know I’m getting a few for a bad address? Never received mail from S7CU so not sure how they knew and no email or phone contact to let me know I even had fees. But then you have to go in person to fill out a form to change addresses which is a huge hassle if you work nights. No longer impressed
-
July 2022 by Joseph Harrison
Worked with Bridget to build my credit back up. Had ALL my bills on auto draft. When she left i was having late payments. Was told because I didn't make my payments. I advised them ive had them on auto draft since day one. They claimed they had no idea what happened. It happened again in April. They said not to worry it didn't hit my credit score. Well just found out it did. These take 7 yrs to come off credit report and because of S7 i have 2 late payments... Auto draft people beware!!!
-
June 2022 by Amanda Runion
I got my first loan here and it was great, then I would use the account to put extra money in. Next thing I know I’m getting a few for a bad address? Never received mail from S7CU so not sure how they knew and no email or phone contact to let me know I even had fees. But then you have to go in person to fill out a form to change addresses which is a huge hassle if you work nights. No longer impressed
-
September 2021 by Tyran cox
I have had nothing but great experiences with Select Seven. I have a truck loan and a UTV loan. Both were completely painless transactions with great rates. Thanks
-
July 2021 by Whitney Ricker
I have had an account with select 7 pretty much since I was 16 (back when it was Johnson City federal) I have had 2 auto loans handled by them. I did find it a little difficult when they weren'ty main bank to make payments for my car loan and had it refinanced with another institution, but otherwise I had no other issues with the loan process. Now that they are my primary banking institution, I have had so much trouble with my debit card. First it took them years to change my name on all aspects of my account after I was married as a matter of fact I have been married 10 years and they just now got my name changed in all of their systems. The fraud monitoring system is a joke. They have locked my card 3 times now because of a transaction at Walmart of all places. It's been locked again now for the same thing and I resolved it with the fraud department but my card remains locked and the only way I have access to my account is if I go to an ATM and withdraw cash... seriously considering switching to a different institution
-
May 2021 by Kelly B
Refused to open up a new account for me. I went to a different credit union.
-
February 2021 by John L
This is a HORRIBLE Credit Union.Fraud Protection is not something this Credit Union takes seriously.They put it on the consumer to do All the leg work when the Credit Union allows funds to be sent to people that hacked the account.DO NOT USE THIS CREDIT UNION!!!
-
January 2021 by Darth Silver
The glory days of this credit union are over. Used to be a super place to do business but not so much anymore. Online banking is down alot and many of the tellers are not friendly. Some are still really nice but some look and act like you are keeping them from their lunch by coming inside.
-
September 2020 by Rick Champouillon
Ive been nothing but very happy especially at this location. The girls up front are awesome. I look forward to my visits with them. I have 2 accts with them. Zero complaints
-
July 2020 by Haley Jones
This bank is awesome! They help me with any situation very quick and efficiently. Best part about it is their mobile banking where I can transfer money to a different account within a few minutes. Will never go to a different bank.
-
July 2020 by Harrison Jones
A fine credit union. Been with them since 2008, and haven't had an issue with them. They are quick with reissuing cards after compromises, and I haven't had the need to be in a branch since they introduced mobile banking.
