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September 2023 by John Hames
It seems if you don't have an appointment, and now to make an appointment you have to call talk to somebody in China, but if you walk in without an appointment to get all upset.But yet they stand in the empty bay with no vehicles looking at their phones.
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July 2023 by Ross DeStafeno
Good prices good service
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June 2022 by Kimberly Rosier
just nowNEW First I drove to the club 2 weekends in a row, the club is an hour from me, first the tires weren't there when they were supposed to be. Second Sam's Club is partnered with Affirm. The club refused to take my Affirm card and key it in, per the terms of Sam's agreement with Affirm. Even though the customer service said they were supposed to. I ordered 4 tires for almost $600 and they would not do what they were supposed to do. The card has to be keyed in per the agreement and the guy in tire center and the customer service lady at the store both refused to do what they were supposed to do. This store is a joke, rude and horrible customer service.
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March 2022 by Cole Payne
I can get a sam's club card on a discount through my work. with gas prices the way they are my mother told me I could borrow hers for the day and get gas and shop around. I went to go fill up at your gas pumps but apparently my money isn't good enough for your company. I walked up to your building pressed the button for service and was told you don't expect cash. every other grocery store that sells gas also has a building by the gas pumps that you walk up to so you can pay with cash. but your company is too stupid to have a register in their building. every other grocery store in town is doing business better then you and I won't be going back. I have decided that getting a sam's club card is a waste of money. ps don't message me about any coupons or discounts to make this right. if you want to make it right just start excepting legal u.s. tender like every other business in the country.
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March 2022 by Dave Duke
Long wait on a Saturday, but quick quality work when they took my truck in for slashed tire replacement on special order 10ply tire4 day wait to get it but same as original order for 4 new tire purchase a short time before tenant harassment and vehicle damage to my trk. And her car front Nebraska plate kicked n smashed by same vandals.Sams service is professional and efficient
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December 2021 by Rachel H
Do not use Sam's for tire services! Recently went there for new tires, they didn't communicate with each other and didn't follow procedure for thier department. Then they tried blaming me for it. Ended in a stressful nightmare.
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July 2021 by Rachel Hiseley
Do not use Sam's for tire services! Recently went there for new tires, they didn't communicate with each other and didn't follow procedure for thier department. Then they tried blaming me for it. Ended in a stressful nightmare.
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April 2021 by daniel hayes
Good price on tires with free rotational balance just be prepared to wait so sgop while you wait
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March 2021 by Patricia Addison Proctor
People are super nice and friendly
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September 2020 by Cindy B.
I was walking through the store and noticed at least 20 people today who were not wearing mask and the employees had no interest in enforcing the law of Washington County Tennessee. One woman was even coughing and was joking with the person with her that she probably had Covid. What good are rules if your store refuses to enforce them.
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August 2020 by David L.
Excellent store, great parking, clean facility, and great value! Convenient easy in and out access to gas station with excellent fuel pricing.
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August 2020 by Mark B.
This is by far the worst store in Johnson City. Hard to determine store hours, specialty area hours like tire and battery and the people are very rude. Can't stand this store.
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August 2020 by Christian Miller
The only good thing about this whole COVID paranoia is that they stopped that stupid business of checking your membership ID before entering the store. I left Costco because of the same business practice. Can you believe they tried saying it was for my safety? Unbelievable.
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January 2020 by Michelle Spaulding Martin
Great prices, big selection,
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November 2019 by Nate Miller
Just had my tires RB on my Audi and they did a phenomenal job. No more wobble at 80-90. No scratches like other places I’ve been to... And it was super cheap, 17 bucks! And I think they even RB my spare in the trunk?!?! Sams club automotive really outdid themselves. Give those men a raise!
