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August 2024 by Jack Daniels
Great friendly staff help anyway they can we bought a ride there for a great price and really good deals on there trucks n cars as well
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July 2024 by Jonathan Stidham
I went to the place in need of a vehicle because mine had just broken down in West Virginia the week before. I found a vehicle I liked and they work3d very hard to get me into. Tyler had worked hard to get the deal done. JD and crew made me and my family feel at home while we was there. I will not shop another place for a vehicle! Great group of guys and very very friendly. Definitely stop by and give them a chance to take care of you!
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July 2024 by Hannah Chambers
I have bought all my cars from JD in the past 6 years. I always receive the best service. He is who I recommend to everyone!
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July 2024 by James Proffitt
Great experience here at Roan street motors. Me and my wife have purchased several cars over the years never once had any issues with them. Highly recommend the team at roan street motors. Great service and great variety of vehicles. Even better they do not have doc fees. Definitely doing business with them again.
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July 2024 by William Solomon
Bought 2 vehicles off them super good professional people will buy another when I need one
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July 2024 by Nikki Griffin
I had an amazing experience looking for a vehicle here. Both JD and Tyler were so helpful. I found exactly what I was looking for. Every question I had they answered with no problem! The next time I am in need of a car, I will 100% be back at Roam Street Motors! Thank you both so much for all of you help!
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July 2024 by KJ Williams
Tyler and JD are phenomenal at what they do, and go above and beyond to take care of customers. They are super honest and trustworthy when it comes to selling you a car or trading in a car . 10/10 would recommend to anyone!
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July 2024 by jason Roberts
I would not buy anything from this place. I test drove a Tundra and had a big popping noise in the front. I told them about it a day later they call me back. Said the popping was fixed. I drove it and everything seemed OK. I bought the truck 2 day latter pooping noise came back. I took it to a mechanic and he told me that the front strutts was broken and looking like someone tried to spot weld it back together. He then told me that the truck had wholes all in the fram from rust, and the gas tank was falling off because all of the rust .I did look under the truck be4 I bought it all seemed good but it was just black spray paint they put over the rust. Roan Street Moters would not help me out at all I had to pay another $4800 so I could drive my truck. They are bad people stay away.
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April 2024 by destiny estep
bought a hyundai veracruz from this dealership and while test driving i noticed a knocking noise. when signing the papers i asked them if they had fixed it and he said they absolutely did and that it was an axel. the very next day it began making that knocking noise again so i contacted them and the garage they suggested and they said they’d take care of it. they had my car for an entire week (march 12-19) when i got it back once again the first day it wasn’t making the knocking noise and then the next day it was knocking AGAIN. they lied about fixing it twice and i’ll never go back there again. currently at a different shop getting it actually fixed.
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March 2024 by Adrian Collins
Again, I have to come in with a please don't waste your time here. The worker assaulted my disabled boyfriend. There will be a police filed very soon.
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March 2024 by Nieve Powers
First ladies, I wouldn't bother going to this place unless you have a gentleman with you.
I was inquiring about their 2015 Honda Pilot since November of 2023. When I first went there in person, I asked if I could look at the vehicle. The individual (Tyler) brought the keys to us and basically just stood there on his phone with no interaction. At that time, the car was listed for around est. 13,500. I will admit, I did off a low place 10,500. The individual ( Tyler said no, I put too much into it and said I understand.
Then a month went by, and I saw the price went down (pictures attached of the email traffic), so I asked again, and I was told whatever that selling price was is the best they could do. This happened again every time the price would go down.
Then, today, Feb 24, 2024. I had a check for the amount of $12,245. I had a gentleman with me this time. I stayed in the car so he could do all the talk. Then, surely enough, the same individual (Tyler) gave him the keys, but this time, Tyler was more engaged.
Then, my friend (the gentleman) had to inform them that the battery was dead. Once they jumped it my friend did a test drive. When he came back, he made an offer, and JD Chambers ( Manger, I believe) said he could not go any lower than $11,400.
So my friend asked them what would the total amount would be, including taxes. They said $12,325.
I asked my friend if he would ask them if they would take my check that was already approved by Navy Federal with the amount of $12,245. So they called JD Chambers, and he said he would take the check and that I would have to pay the $80 difference.
If I wasn't in an absolute need of a bigger vehicle, I would not have purchased that vehicle. So I recommend going up the street to Parkway Auto of Johnson City before going to them because those gentlemen were very respectful. if they had that Honda Pilot, I honestly would have just purchased for its original asking price because they actually cared about their customers.
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October 2023 by Janie Kimery
Love the 2010 Chevrolet that was purchased at Roan Street Motors North!!! And to know that they go above & beyond to help, was pretty amazing. The Cross, which was also given to us by them, as a sign of being thankful & blessed. Blessed beyond words every day I would say. Thank you!! Truly a place to purchase your next vehicle in a Christian setting ✝️
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October 2023 by James Pennington
These guys are amazing! I bought a beautiful Ram 2500 and got a great price. The whole process was laid back and easy. I'm definitely going back when I need another one.
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April 2023 by Tisha Anderson
Awesome family owned business. Was the quickest and easiest purchase of a car ever!
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February 2023 by Felicia Echols
Amazing people to work with. They were friendly, not pushy, had great prices, and the process was quick and easy. They were patient, answered all of our questions and let us test drive the car twice. At the end of the deal they gave us a pocket cross with a poem and that really sealed the deal for me. I am so glad we stopped in and met these awesome people. God bless yall and thank you for being so wonderful!It's also worth adding we've purchased cars from 5 other places in the last 7 years and this is by far the best experience and the only one I felt compelled to review.