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July 2023 by Tommy Bernard
Went to look at jeeps and ended up getting one. Very friendly employees and they don't try to pressure you into buying one. They take the time to answer all of your questions and point out the differences between each model. I highly recommend them for all of your vehicle needs.
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June 2023 by brian speight
Wonderdul Christian family owned Great buying experience. Honest salesperson....Tyler was so easy to work with
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April 2023 by Josh Webb
Went to look at a GMC Acadia on a Saturday afternoon. Vehicle had oil leak and a grease rag hanging from the radiator support. Buyer beware!!
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February 2023 by Paul Maness
I have been buying cars since I was 18 years old, and I'm now 72. I went to Parkway Auto in Johnson City and met Shane and Doug, the salesmen. I found a perfect vehicle for me and they sold it to me for a very good price. Shane and Doug treated me very fairly, respectfully and I immediately felt valued as a new customer of theirs.After taking the car home, the battery had died for an unknown reason. As soon as I called Shane the next morning to notify him of what happened he was immediately conerned and drove from Johnson City to my home in Kingsport to check out the problem. He boosted my car off, we went back to his car lot and he placed a brand new battery on the car for free. Not many people would go to this length to help a customer, but Shane did. I tried to pay him for his gas and his battery and he would not take it. And here's what he said, "You're my customer, and I'm going to take care of you". I truly believe this is how he runs this business day-to-day. I met Shane and Doug as salesmen, but I left there feeling like I had made two old friends. Thank you for everything you have done to make sure my car buying experience was the best to date! I would recommend these two good men to help you with any of your car buying needs.
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February 2023 by larry galyen
They were easy to deal with. Prices we s lower than factory lots. They were personable and appeared to be honest.
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February 2023 by pam baines
We've bought 2 cars from Parkway, and have been very happy with them. I think Shane is very fair with negotiations. In a couple years we're going to trade the 2 we have now for 1 newer model. Hope Shane will go for that!!
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January 2023 by Jacob Sagle
Shane and his guys were of great help to me while I was in town to buy a car. I had taken an Uber up there to buy and had to stay overnight. They helped drive me to my motel in order to finish purchase the next day. Friendly group of guys and great deal on my vehicle.
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January 2023 by Ricky Barlow
Selling straight lemons do not I repeat do not buy a car from this place janky business for sure
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August 2022 by Andrea Crum
Do not buy anything from here! My daughter bought a car and it spent 6 weeks in the shop. After the sale was final all the lights on the dash were coming on the same day!! Go elsewhere
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July 2022 by David Carr
I would not recommend these to anyone we had a deal had it approved and they called and said they sold the jeep to someone else if you want a good deal and great people to work with go see Travis at fords motors In Kingsport
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June 2022 by Kimberly Wise
Typical shady used car salesman. They will sell you a vehicle they know has a bad motor but will have it doctored up just enough to pass any visual inspections. The car wont last a week. All buyers should beware because they will do you dirty and then ghost you.
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May 2022 by Reich Gardner
In my 57 years of buying vehicles, I have never had a better experience than at Parkway Auto Sales of Johnson City. Shane was genuinely friendly and helpful, no games, gimmicks, or pressure, no "gotta run this by my manager" charade, got exactly the deal I wanted without any hassle, paperwork was done very quickly and efficiently. I could not be more pleased, and I highly recommend without hesitation.I've read some of the other reviews, and the negatives ones seem to be from people who were unhappy about the financing they chose, or some issue with the car after the purchase. Parkway makes it very clear that the vehicles are sold "as is" and without warranty. They do not handle the financing. If you want an honest deal on a used vehicle at a great price, you owe it to yourself to check out Parkway Auto of Johnson City. I'm certainly glad I did.
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May 2022 by Amanda Smith
We bought a car in april & 1 weeks later the engine light came on. Then the ticking so he took it to hyuandi for 5 days this man kept my car, no loaner or anything, and said it wasn’t under warranty so we wanted him to make it right and buy it back or let us trade. Lo and behold like every other review he quit checking messages and ignoring phone calls. I have text and screenshots which will be posted to their page on Facebook to prove all of this along with him admitting he wouldn’t put his kids or wife in the car and that yes there’s a ticking but “he didn’t think it was anything bad but definitely get a second opinion” do not and I mean do not buy from Shane or the lot in Bristol bc the one in Bristol is the owner (the one who he always has to contact to ever even try to help you,which he won’t) so we bought a 2022 Corolla cross and lost 4 grand on it. This place is grimey as hell. Sold us a $16,000 car with the engine tearing up. He also admitted a sportage he had, had the same engine and it had to be replaced. So he knew. From the jump. He knew.
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April 2022 by Patti Rawls
Wonderful ! Shane Ray was very helpful & friendly !! Also very accommodating, as we had to sit in the dealership for hours due to a bank delay ! We will be back !!
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February 2022 by Keisha McConnell
Shane is awesome! He went above and beyond and still is to help mr with my car! Highly recommend parkway auto! They are awesome !!!