Mailbox Centers in Johnson City, TN

“Best company to work with and top notch customer service. John and Jenny have a wonderful group of employees always ready to help you with whatever service you need. I highly recommend this company! Thank you for helping me with my business needs!”

“I've been a regular at this UPS store for years, and their consistent, outstanding service never ceases to amaze me. A recent visit reaffirmed why I choose UPS over others.Our cashier, Rebecca, was a standout. She helped us with packaging and shipping, showcasing not just efficiency but genuine warmth and friendliness. It's rare to encounter such a blend of professionalism and cordiality.A memorable moment unfolded when a distressed lady came in, searching for her lost wallet. The manager, Rhiannon, and a kind gentleman from the staff immediately assisted, checking security footage to see if she'd left it in the store. Although the wallet wasn't in the store, the gentleman went the extra mile and helped her find it under her car outside! The lady's joy and her grateful hug to him was a beautiful scene to witness.Rhiannon's hard work and personable nature have always impressed me. This visit was no different. After realizing I'd made a mistake in the shipping address, Rhiannon, after hours, coordinated with the distribution center to correct it and called me back to confirm. Her dedication is exceptional.My wife had wondered why I preferred UPS over USPS. This visit illustrated my point perfectly – the team's friendliness and helpfulness are unparalleled. It's not just about sending packages; it's the human connection and care that make each visit special.Thank you, UPS team, for your unwavering commitment and for reminding us what true customer service feels like”

“I had several Amazon items to return and this store went above and beyond to help me get my packages shipped back. I think that the woman who helped me out was actually the owner. She was nice and very helpful . I hope to not have any returns for a while but if I do I will definitely go back to this location.”