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December 2023 by Macy JO Whistine
I have to strongly disagree with anyone that says it was easy for them to get a loan there The truck I was after was absolutely pristine low miles at that value goes up on Chevy trucks everyday whoever their loan officer is needs to do google search on that a 1994 with 200,000 miles is to much but ohh but an 2019 with 300+k miles they would do ?? this truck was 12,000$ only offered to me at 5k they said "NOiTs To OlD
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August 2023 by Shirley Harvey
We just got a car loan at Knoxville TVA it was not hard to get a loan but I have good credit and there interest rates are lower then most lenders.
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April 2023 by Terry Babb
I been banking with Ktva for over 10 yrs now I have never had a issue with them with any of my accounts they have always been very professional if I need anything there quick and responsive to my needs thanks KTVA your awesome
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February 2023 by Summer Woods
I can't say enough about this credit union. Julie Murray is phenomenal. She not only helped me refinance my car but helped me consolidate my debt and helped me get a credit card with a much lower interest rate through TVA. I highly suggest banking here
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September 2022 by Scott Brantner
Tammy was very rude and disrespectful won’t let you talk when trying to explain anything to them I will be closing my accounts with Knoxville tva
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July 2022 by Golden Eagle
If you have a bill and a deposit they will charge the bill to your acct 1st so they can ovedraft charge you $30. If you dep. a check it takes many days to clear
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July 2022 by Janice Jeffers
Employees have always been easy to work with. Very helpful employees here in J.C.
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March 2022 by Marlene Reyes
Bad service when it comes to making a payment, they ask for a picture ID when you are making a payment. I am not trying to buy alcohol!?
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August 2021 by Daniel Black
Any company that charges a " convenience fee" to pay a loan you owe that company through that company's own app deserves way less than one star.
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May 2021 by Stuart Simmons
They are always so helpful and nice
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May 2021 by Chris Hitechew
We have always received great service from Knoxville TVA Credit Union.
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January 2021 by Michael Higgins
They are always super friendly. Extremely helpful when opening accounts, doing payday advances, or just cashing checks. Would recommend them all day, everyday!
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May 2020 by DC DC
How about when I pull in and no one else is there, I get my deposit in the tube and send it, then two other people pull in and I'm ignored while the girl takes care of the others that pulled in AFTER me and gets me last. So I now have to wait until these people are taken care of, which is wasting my time. Idiot blonde teller around 11:45 on 5/14/2020.
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April 2020 by Sheila Ricks
Very good
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December 2019 by colby brady
I don't like banks period. They are all bad business. There is always something going on with your money. I came to KTVA because my friend bugged me to death. He wanted to change my mind about banks. So far, they aren't terrible. But they are far from changing my mind about banks. I like consistency. That is not available here.