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October 2024 by kenneth more
Very attentive staff.
Very eager to satisfy the discerning customer.
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September 2024 by Brayden Yonts
Olga was spectacular and extremely helpful.
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September 2024 by shirley wiltsey
Quality comparable to a high-end department store (Nordstrom, Neimans). Excellent sales up to 75 % off for the previous season. Tailoring available. We were leaving for vacation on a Monday, bought a sports coat on Friday, and the tailoring was done by Saturday.
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September 2024 by Roosterfish
I was shopping for a sports coat. While they didn't have my size, Olga was very helpful. She helped make my order was placed and everything was delivered just as promised.
I highly recommend...
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August 2024 by William Edmonds
Terrific staff and good sales
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July 2024 by Hayley Lewis
I am a bride with best men and groomsmen in several states, my brother does not even have a store location in the state he lives in. While he was visiting my mom, where there is a nearby store, I wanted him to get measured and have my mom see the suit options we are trying to decide between. It seems that since we are still deciding on the suits we are wanting to rent/items we are wanting to buy,and haven't become an official party in their system, the staff at this location were uninterested in helping. Mens Warehouse or at least a different Joseph A Banks location will be getting our business. Only one staff, I had to speak to over the phone to explain the situation, did help my family.
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June 2024 by Farah Abunadi
Horrible experience. They messed up my order and were very rude to me. I really don’t recommend this place to anyone and it felt like we were racially profiled honestly.
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May 2024 by Isaac garland Garland
I will never go back to Joseph a bank in Johnson city they have a bad attitude they got my tie colors wrong 5 times I had to go back and 4th with them just to get them to know the right color im telling everyone I know not to go there and take their business else where they are ridiculous very poor attitude even my groomsmens came back to me and said they had a bad attitude with him ridiculous!
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May 2024 by Robert Stambaugh
Older heavyset woman was rude, mean, and made me want to leave. The young lady who helped me was awesome!
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May 2024 by Jeff Pasour
More selection in a large size. 52R.
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May 2024 by Michael foley
That seems to be a new location and perhaps even a temporary location for Joseph Bank. You should have appointment to go there too They were very busy of course it was prom time this time of the year. I wasn't able to get any help so I'll have to go another day or forget about it.
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April 2024 by Laura Bassett
My husband Rarely shops for clothes, but when he does I am lucky to get him to try items on. The last time I was able to get him to shop was at Jos A Banks in Knoxville, TN and he had a great experience. So imagine my disappointment when we went to our local Johnson City, TN store and it was an entirely different experience.I am not leaving a 1 star because some of the employees were nice and the prices on sale are fair.We bought him a shirt that was packaged. He had tried on the demos(like who does Not let you try on the shirt you want to buy for size? They don’t-nor will the owner allow you to return it even with a flaw!), and he purchased the shirt in the size that fit from the demos. I must say that many of their clothes are Not consistent in sizing, which is probably due to some being made in China, Vietnam, Taiwan, etc.The top button hole was off. It was clearly visible in the shirt, because it was not cut or sewn properly. My husband went to exchange it and the sales clerk said the owner will not accept any folded shirt back, they sent him out the door with a button extender. Are you kidding me!?! Nope, not at all. So not only can you not try on the shirt you want to buy, but if it is mis-sized or defective, you can not return it! Well that was Not stated on the receipt nor is it an online policy. Urg. That owner clearly doesn’t understand quality or customer care.There are Too many choices to think this is acceptable. The online store does not have this policy. So yep, not going back. I had to return a pair of pants they ordered in because they were off in the sizing too and ordered the same pants on line and they fit. You are seeing the trend.We were there on a weekend, during March-which seemed to be prom season. They were more interested in Renting than they were Buying customers. They said he had to come back to get measured for an alteration which would have Never happened at the store in Knoxville. Needless to say, I think this store could use some improvement and customer service changes.
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March 2024 by David Booher
nice men's store. Very helpful to me in chosing some new clothed
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March 2024 by Nick
The Ladies were amazing and Top Notch. Not only were they efficient they got our group set up in no time and had us sized for our tux rentals. They continued to go above and beyond helping with shopping for additional shirts and shorts. They folded tho clothing up wrapped it in paper to keep it from getting wrinkled. I would highly recommend going here if you are looking for people who want to help provide a great experience.We came here After being treated like a inconvenience and a bother at to their sister store Mens Warehouse. If you are looking for horrible service David at Mens Warehouse would be more than happy to accommodate that He will be rude and unhelpful he specializes in telling you how he does not care if you are a customer or not he has appointments scheduled all day but has an opening if you can wait 1 1/2 hours while the store is empty and his coworker sits on his phone and plays his games. Make sure you make an appointment so he can set aside time to treat you poorly. I am sure he will be busy with a empty store and folding jeans that are already folded and will not have time for you with out an appointment.
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March 2024 by Adrian
I’m a big guy and always have to go to their website to order clothes. I have put on a few pounds and just needed measurements so I could go to their website and purchase items in my size. The lady working there told me that the measurements wouldn’t work online. I’m sure she wouldn’t make a commission that way but this process has absolutely worked for me in the past at this same location. It’s pretty insulting to be told something doesn’t work when you’ve done it many times and spent a bunch of money with this company. Find somewhere else that values you as a customer and don’t waste your time at this location.
