“Salesman was great! He was very knowledgeable and helpful. Answered all my daughters' questions. He did not try to up sell her. After my daughter asked about maybe wanting a smart watch, he told her about the special they had for a free watch. She came out of the store very happy! It was a very pleasant experience.”
10AM - 8PM
149 Fitness Way, Johnson City“We had questions about a phone issue on a road trip and so we stopped at a random store a couple of hours into the trip. Expected the sales people to blow us off because we just had questions and didn’t live close enough to come back when we need to buy new phones, but this staff was amazing! Two of them jumped in to try to solve our issues (a man and a woman). I didn’t catch the names (we were on a time crunch) but you know who you are! Thank you for the extra effort - it was appreciated!”
“I was sent to the store by a non commissioned worker. He didn't want to send me an SD card for my mom's new phone. So I went into the Johnson City Tennessee Store it was 4:35 pm . They close at 5:00 pm. Rachel Osborne is the lady that waited on me. She was so helpful and kind . She worked everything out for me and got my mom's phone working. I was out by 5:05 pm. By the way there were only she and and one other man working and line 11 people in front of me. Thank you so much Rachel.”
10AM - 6PM
3417 N Roan St, Johnson City
“After having problems renewing our service I contacted OTR and John Vincent the customer service representative provided help and answered all of my questions. Extremely nice and very helpful. Thank you for your help John Vincent.”