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April 2024 by Miss Behavin'
Best employees in the mall!!
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April 2024 by mallory wampler
I had a return and the employee, Taylor, was over the top helpful and friendly!!! She went above and beyond to help!!
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April 2024 by Morgan Barton
I took my daughter here for her 13th birthday and let the cashier know. She went above and beyond to make my daughter feel welcomed and to enjoy being around her scene for once! I'll always be grateful to her for making this experience amazing!
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March 2024 by Mike B
Grat customer service 5 ⭐️
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February 2024 by Marty Grindstaff
Fun store upper level in the JC mall
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January 2024 by ashley hamm
Love this place a little expensive but my son loves there stuff
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January 2024 by Tyler G
I always find something I want in hot topic
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November 2023 by gracie Peaches
Hands down the sweetest workers i have ever encountered!! Had a little of a rough day and they really just hyped me up. <3
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November 2023 by Joe Felix R.
When it comes to stores, what does this world need MORE of? More stores that give a focus to people who love anime and gaming. Nowadays, love for Anime and Gaming has become more of a universal thing. Out of curiosity, I decided to Google how my of the United States of America was into Anime and Gaming. It shows 72% of the US Population enjoys Anime while 65% enjoy video games. So here's a good question. If we have so many Anime/Gaming lovers in the US, why isn't there MORE stores that focus on that? Hot Topic is one of those stores that focuses on Anime/Gaming culture. And it makes me happy a place like this exists. As someone who likes to go out in cosplay on a daily basis, I can truly appreciate a place like this. What I can appreciate even more, is someone who is not only willing able to put up with my Shenanigans, but embrace it. I brought in my Giant Lucario plush the other day, and the staff was super chill with it. They even helped me get some amazing artistic shots of my Lucario for my eventually Instagram account called Artistic Lucario. Attached to this review is the picture we took.As far as the merchandise goes, they have a little bit of everything here. The store is a bit on the small side, but the variety in their inventory is not. They also charge a fair price for their wares. I'm going to give this place 5 stars out of 5 stars. I love this store!
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October 2023 by The blood 3737
The people here are extremely nice and caring and will help you with anything you need and always make sure you’re finding everything alright
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August 2023 by Beth Hess
I always love this place. It speaks to my inner emo. I wish I could have shopped here in high school.
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June 2023 by Sabrina Gregory
I love the store and the people their are always awesome
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April 2023 by Brandon Sykes
While may not this exact locations fault I am rating the overall company 1 star for awful service. I ordered a gir funko pop for store pick up. I’m over a week after it shipped I had no update so I ask the store and they had me reach out to customer service. Days later I get an email my order is ready for pick up and then another one stating it was picked up. I didn’t pick up the order. Apparently customer service had the store mark it as picked up. They didn’t offer me a refund or a replacement. Not that they could replace the pop because it’s been pulled of the site. I had to reach back out on my own time to get a refund and I have no gir. An unfortunate situation that will make me rethink doing business with hot topic.
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January 2023 by Lucas Ford
This place always stays on top of it! Definitely recommend it if you are a funko pop fan! They always have the best ones and seem to have the most exclusive.
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December 2022 by Andrew Scrugham
Although they have a wide selection on clothes and goods, the store is so tight is it hard to move around when there is no one in there, much less on a busy day. While many items are clearly overpriced, they still manage to please many customers.
