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February 2024 by PAUL JOHNSON
Had to activate an ATM card. Although the computer was down, Makenzie Hutton managed to make a few calls and get my card and password activated. Bravo to Makenzie. She also gave me some advice on my checking accounts.
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January 2024 by Gary Skidmore
Scott recognized me as a customer and prodided all the information I needed.
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June 2023 by Colleen Clark
From David Clark: I actually had three transactions to do. Since there were two tellers available, they divided the different chores and I was on quickly on my way. Great friendly and accurate service!
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June 2023 by David Clark
From David Clark: I actually had three transactions to do. Since there were two tellers available, they divided the different chores and I was on quickly on my way. Great friendly and accurate service!
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April 2023 by danny estep
This Bank services are the worst...
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March 2023 by Brad OfTN
Terrible customer service reflected in new bank policies.Arguably the most beautiful bank in Johnson city. However they have lost their way and forgotten that the only thing a bank offers is convenience and customer service.I stepped in to cash a check drawn on their bank and was asked to pay an unreasonable fee. If they are looking to create a ‘hometown’ feel policies like this should be revised.
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February 2023 by Tony
Literally the nicest customer service straight from the top administration down to the bank service at the front desk they will do all they can for you even if it means just a few dollars are at stake I have never seen a bank like this before excellent service.
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December 2022 by James Weitzel
Very polite and helpful
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November 2021 by Dawn Bradley
My bank is the best!
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August 2021 by Tony Bass
Literally the nicest customer service straight from the top administration down to the bank service at the front desk they will do all they can for you even if it means just a few dollars are at stake I have never seen a bank like this before excellent service.
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April 2021 by Tammie Whiteside
I love the staff at my HomeTrust branch. They all know me by name when I go by and are always so friendly and helpful. They do a great job!
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April 2021 by Ric Davenport
Outstanding. Everyone went out of there way to meet my request. Impressive.
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December 2020 by Clint Smith
I drove up to the window asked the attendant to deposit a check in my mortgage account as principle only. She did and returned promptly with a receipt. I checked my account online and it had them properly done, Thank you for taking care of it.
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December 2020 by Susan Barnes
It took a short time to make my withdrawal. The teller was polite, friendly and completely professional.
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August 2018 by Andrew Starns
This place is not just beautiful but it also has a great atmosphere, the people that works there are super nice! The tellers always greet you with a smile and the people on the desks are just happy to help, this HomeTrust does feel like home.
